'We have detected that you are using Internet Explorer 7' (using Firefox 36)

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• All of a sudden I can't play games or watch videos "we have detected that you do not have the plugin required to load the game.

  Original title: suddenly I can not play games or watch videos

  I have Windows 7. Until a week ago, I could play games online and watch videos. So, when I tried to play a game, I get the message: 'We have detected that you do not have the plugin required to load the game' with a button that says 'Get Adobe Flash Player '. I install Macromedia Flash Player, but keep getting the same message. I've checked everything I can think of. Would appreciate help.

  Hi Cindy,.

  1. what browser you use on the computer?

  2 has there been any changes made on the computer before the show?

  Method 1:

  If you try to play videos online and using Internet Explorer, I suggest you to see link and check if it helps:

  The video problems with Internet Explorer

  Method 2:

  I suggest you to refer to the article and see if it helps:

  The problems of games online using Internet Explorer

  Method 3:

  If the problem is not resolved, I suggest to uninstall the flash player and re - install:

  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

  Adobe Flash Player

  http://get.Adobe.com/flashplayer/

  Let us know if it helps.

• When installing CD collection national geographic Gets the error, "the version of this file is not compatible with the version of Windows that you are using".

  Original title: the version of this file is not compatible with the version of Windows you are using. Check your computer system information to see if you need a X 86 (32-bit) or X 64 (64-bit) version of the program, and then contact the software publisher.

  I have a large CD collection published by National Geographic. The difficulty lies in the installation of the program that displays the pages. Setup of the program ends. ins.  These Photo CD were produced by mindscape. When you try to contact them, they are based in France, and it is impossible to get support for this product. Is it possible to get the installer on the CD to do its job to provide a way to turn the 'pages '?

  Hello malaglinskom,

  In addition to what Azam offered, you may try the following:

  If you are running Windows 7 Professional or Ultimate version, install Windows Virtual PC and Windows XP mode (http://www.microsoft.com/windows/virtual-pc/default.aspx) and run your software in Windows XP.

  If you run Windows 7 Home Premium, try VirtualBox (www.virtualbox.org) or VMware Player (www.vmware.com), or any other software virtualization part 3^rd and install a separate copy of Windows XP (family or professional edition) for this purpose. You can find the virtualization software free that will run on Windows 7 Home Premium.

  Hope this information helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Error message: "the version of this file is not compatible with the version of Windows that you are using", when you try to run an old ms - based back program in Win-7 Ultimate 64 bit.

  Original title: program compatibility Application Applications App Apps game games Legacy Crash crashes Hang hangs

  I get this message when you try to run an old MS-DOS - based program in Win-7 Ultimate 64-bit.

  "The version of this file is not compatible with the version of Windows you are using. Check your computer system information to see whether you need a x 86 (32 bit) or x 64 (64-bit) version of the program and then contact the software publisher. »

  I understand that I am under a 64 bit OS, but is it possible to get this program to run? I was wondering if anyone has tips :)

  Hi Bcopeland,

  Thanks for posting your question in the Microsoft Community.

  Based on the information, you are trying to install and use an old ms - dos program based in Windows-7 Ultimate 64-bit.

  The problem is a software that was created for Windows 95, 98, and Windows XP has no way to work correctly with an operating system that didn't even exist when the software was written. However, the error message you get normally means that you have a 32-bit software that you are trying to install on a 64-bit system.

  You can check the compatibility of the program with Windows 7, in the Compatibility Center.

  Compatibility Center

  If the program is not compatible, then you try to install and run the program in compatibility mode.

  a. click right on the program.

  b. click Properties.

  c. click on the tab compatibility.

  d. Select run this program in compatibility mode and select Windows Vista or whatever to use the system, the program was executed successfully.

  Here is an article that gives you more information on this:

  Make older programs in this version of Windows

  If the problem persists, you can get in touch with the software vendor to see for the latest version of the program to use the same system of 64-bit Windows 7.

  Hope the helps of information.

  If you need assistance in the future to resolve any issues related to Windows, post your query and we will be happy to help you.

• Windows Media Player error"the version of this file is not compatible with the version of Windows that you are using"

  Original title: need help with Windows Media Player.

  Whenever I try to start Windows Media Player, in my laptop, I get this message... "the version of this file is not compatible with the version of Windows you are using. Check your computer's system information to see if you need a x 86 (32 bit) or x 64 (64-bit) version of the program and then contact the software publisher. »

  I use Windows 7 (Ultimate) 64-bit. I tried to download WMP 64 bit, but could not download. I have evven I tried microsoft solve this problem, but in vain.

  Please, someone help me out here, with WMP.

  Thank you, in advance.

  This procedure has helped most users facing this problem.

  1. Reboot your system.
  2. Open cmd.exe as an administrator by selecting Start Programs/Accessories.
  3. Right-click on command prompt and choose Run as administrator.
  4. Type in
     Unregmp2.exe /UpdateWMPVersion
  5. Press ENTER.

• Why can't I click on some parts of my screen only if you are using firefox. I can not use the upper part of my scroll bar, but can use the background. I cannot click on the top of all sites, but he can click on any part of the site.

  If you use firefox, I can't use my up arrow of the page or click on the upper part of the scroll bar to make it move. Can I use the middle and the bottom of the bar. Also, I can't click on some items that are on a certain part of a web page (upper part). When I use firefox to open my email the same thing. I can't click on the upper part of the page e-mail delete tab, check e-mail tab, etc. However, I can click on it when I use internet explore so I don't know if it of a firefox issue or not. Thank you

  Recently, the extension of the Yahoo! toolbar and the extension of Babylon have been reported to cause a problem like that. Disable or uninstall the modules.

     * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
  

• Unreadable when printing you are using Firefox, readable when using Crome. Why?

  The Mozilla Web pages, the print breaks when I scroll. The impression becomes difficult to decipher. This does not happen in Chrome or Explorer. Still, I downloaded Mozilla, but continue to have this problem.

  Start Firefox in Safe Mode {web link}
  While you are in safe mode;
  Press Alt or F10 to bring up the toolbar.
  Followed;

  Windows; Tools > Options
  Linux; Edit > Preferences
  Mac; name of the application > Preferences

  Then Advanced > General.
  Find and stop using hardware acceleration.

  Dig safe web sites and see if there is still a problem. Then restart.

• I hid all the photos of Facebook friends somehow and do not know how to restore them. Only if you are using Firefox - how can I get back them?

  I right click a picture on Facebook, to delete a photo, there was a message from Firefox, I said 'Yes' and all THE photos of friends disappeared, not only that I clicked. I don't know how to restore them. They are obvious when you use another browser is unique to Firefox.

  It is possible that you do not recognize the server that Facebook uses to store images.

  Another way to see what images are blocked is to click on the favicon (Site ID icon) on the left side of the address bar and click the button "additional information".
  
  This will open the Security tab of the window of the Information Page (also accessible via Tools > Page Info).
  
  Go to the Media of this Page Info window tab.
  
  Select the first image and scroll though the list with the arrow pointing downwards.
  
  If a link to the image is gray and there is a check mark in the box of block Images of... just above the area 'Preview Media' can remove this mark to unlock the images from this area.

• is not compatible with the version of windows you are using, with X 86 or X 64

  My son downloaded something and now I can't use anything on my computer, I get "not compatible with the version of windows that you are using, with the X 86 or X 64... I uninstalled it but it will not go away, I tried to do a system restore, but I get the same error... ideas?

  What antivirus you typed the problem started?

  It seems fishy to me, it could be a virus that has been downloaded at a given time, perhaps even until this program was installed. I would try an online virus scanner.

  Try this: http://windows.microsoft.com/en-US/windows-vista/how-do-i-remove-a-computer-virus
  And: http://quickscan.bitdefender.com/en/ (from what I hear, it removes something fishy, so be careful!)
  But also: http://housecall.trendmicro.com/
  It should work with IE (Internet Explorer).
  Curiously, the ones I tried before I could not find, so I did a quick search and these look good.
  I forgot to ask sooner, but you can open command prompt (start > Accessories > try click right-click on command prompt, and then run as administrator)?
  I hope this helps!
  PS What version of Internet Explorer you have?

• Receive message "Please wait while windows configures the status" and then "the component that you are trying to use is on a CD Rom, please insert". I don't have the CD. How can I stop this?

  Windows Setup status

  Whenever I start my computer, I get a series of pop-up boxes that talk about "Please wait while windows configures the State" and then the one that says "the component that you are trying to use is on a CD Rom, please insert".  I have no idea what it is, and I have no disc to put on this line?  If I hit the buttons cancel these boxes enough times to go, but it's annoying and there is notihing badly with the operation of the computer, after I get rid of the boxes.  No idea how to stop this from happening again?  I did all the steps that have been mentioned earlier and no results.  I even did a system recovery.  I don't know what to delete.  Please help thanks

  Hello

  These messages usually mean that you have a problem with the HP printing software

  Contact HP

  http://welcome.HP.com/country/us/en/contact_us.html

  Contact HP options at the link above.

  http://h30434.www3.HP.com/

  HP's Support Forums at the link above.

• I have windows XP and you are using Windows Explorer. See the details.

  I have windows XP. I also use Windows Explorer.  "Whenever I try to open internet explorer, I get an error box saying error Runtime, Visual c ' library will end in a medium unsusal. Everything I click on stop Explorer. Any suggestions?

  To make sure that we did everything first.

  You use Windows Explorer to browse your folders and files of computers? Sometimes, you open a Web page in the right pane (IE6 only)?

  Or are you referring to Internet Explorer? If so, which version?

• I use Windows Live Hot Mail... and have the same problems as the previous person, asking a question on their e-mail. The only option I have to choose tools are on internet option. It's not correct my problem front of e-mail... suggestions?

  I use Windows Live Hot Mail... and have the same problems as the previous person, asking a question on their e-mail.  The only option I have to choose tools are on internet option.  This is not fix my problem before the email (to make changes to the police and have the new police to stay)... of suggestions?

  Hello, please send your application in the Windows Live Hotmail Forums.  Here is the link...

  http://answers.Microsoft.com/en-us/windowslive/default.aspx

  I hope that this information is beneficial.

  Thank you

  Aaron
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• The server that you are connected using a security certificate which cannot be verified... The name main target is incorrect... You want to continue using this server?

  All new computer running windows 7 64 bit, outlook and office 2007 installed, initial problems with the temporary user profiles, follow up advice and removed user profiles in the system registry and all seemed to go well. Computer works for about a week with two user profiles and now all of a sudden I get an error message when I start Outlook and from time to time when you browse the internet, it reads:

  The server that you are connected using a security certificate which cannot be verified... The name main target is incorrect... You want to continue using this server? (If I hit Yes then I can send emails)

  When I open view certificate it says: this root CA certificate is not approved. To enable trust, install this certificate into the store certificate authorities roots of trust. (Attributed to and: Cisco device demo certificate - valid from 10/02/2009 to 03/10/2019).

  Problem is I don't know what the certificate is, what I need, to find out how locate, how to move etc, I have read a few forums, but they are starting to be too technical. I need help for step by step easy.

  I tried to uninstall outlook 2007 and reloading and clearing of the States of ssl in internet options, and then reset by default (as someone suggested), but it made no difference.

  Problem is when you leave the store with the new computer, nobody wants to know you if you need assistance!

  Can someone please help? Thank you

  Hello

  Welcome.

  Just a tip, never download and install anything on your PC, unless you know and trust him.

  > «Computer brand new...» I need help for step by step easy. »

  Contact the PC manufacturer emphatically support team.

  > ".. . Office 2007 installed...

  Support to the: http://answers.microsoft.com/en-us/office/default.aspx#tab=1 and ask your question in Outlook it.

  You can also check if this problem occurs when you use Windows Live Mail, which can be downloaded on: http://download.live.com/wlmail.

  > «Server that you are connected using a security certificate which cannot be verified...» »

  Just learn more about the certification of server to the: http://en.wikipedia.org/wiki/Certificate_server .

  Remember: keep the system tools and security update.

  Success.

  Rgds.

  itconcerned

• Whenever I try to open my hotmail calendar this message: there is a problem connecting to Hotmail calendar now. Please make sure that you are connected to the Internet and try again.

  Hotmail calendar error

  Whenever I try to open my hotmail calendar this message appears

  connection error

  There is a problem connecting to Hotmail calendar now. Please make sure that you are connected to the Internet and try again.

  For sure, I understand what his average, but it's weird because when I open it, I'll be online.

  Thank you for visiting the Microsoft Answers site.

   
  The question you have posted is related to Windows Live Hotmail and would be better suited to the Windows Live community. Please visit the link below to find a community that will support what ask you:
   
  http://windowslivehelp.com/product.aspx?ProductID=1

• Help with service pack 3 to install - "" the component that you are trying to use is on a CD-ROM... "."

  original title: help with service pack 3 installation

  I get the message to update and install service pack 3, but every time I try it can not be installed. "the component that you are trying to use is on a CD-ROM or removable disk that is not in vain. Insert the microsoft excel 2002 disc, and then click ok' I have no disk, what do I do

  Hello

  Try to install the stand-alone version of the Service Pack by this link:

  http://www.Microsoft.com/download/en/details.aspx?displaylang=en&ID=24