Webcam does not (HP ENVY dv6t-7300)

So, I've had my laptop for about one and a half now and the webcam has been working well. Today, however, it stops working. At first, I thought it was the microphone and webcam, but I tested the microphone and it works. The only thing that doesn't work is not is the webcam.

I tried to restart.

I tried to look up the driver and attention was ready. At that point, I realized that I didn't even have a webcam installed (which is what told me my programs but I don't think).

Then I searched on this forum to find a solution and another soldier assigned as the withdrawal of the bevel and stick the small plug should work. I tried it and it didn't. (I am also afraid that I did with my computer on...) I did serious damage?)

If someone else has other options or ideas of what I could do? I'm a student living in another country for study. I would use my webcam to see my family and friends back home.

Thank you

Other info:

Laptop: HP ENVY dv6t-7300 CTO Select Edition Notebook PC
Product number: C2Y46AV

vader95 wrote:

I was helping someone with exactly the same problem.  I have, however, had the machine in my hands do no testing on it, so I had to walk him through what I could.  So far, I have found no good reason for the webcam disappeared.

Catherine - Have you installed windows updates or upgraded to 8.1 when this happened?

No, I did not the recent updates.

It is fine if it works again I honestly can't thank God because he started working on his own. I'm just really happy that it works.

I thank very you much for trying to help!

Tags: Notebooks

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