WebView with windows 7 Proff and IE 8

We are trying to run customer Cisco webview webview (windows 7 Professional with IE 8) Machine is accessible but when generate us any report we had the following error Message:

(((Error. The server encountered an unexpected condition which prevented him from meeting the demand.

java.util.MissingResourceException: can't find resource for bundle java.util.PropertyResourceBundle, US - key

at java.util.ResourceBundle.getObject(ResourceBundle.java:325)

at java.util.ResourceBundle.getString(ResourceBundle.java:285)

at pagecompile._webview._ReportNewDateTime_xjsp._jspService(_ReportNewDateTime_xjsp.java:322)

at com.newatlanta.servletexec.JspHttpJspPage.service(JspHttpJspPage.java:41)

at com.newatlanta.servletexec.JspServlet.service(JspServlet.java:1036)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

at com.newatlanta.servletexec.SERequestDispatcher.forwardServlet(SERequestDispatcher.java:638)

at com.newatlanta.servletexec.SERequestDispatcher.forward(SERequestDispatcher.java:236)

at com.newatlanta.servletexec.SERequestDispatcher.internalForward(SERequestDispatcher.java:283)

at com.newatlanta.servletexec.ApplicationInfo.processApplRequest(ApplicationInfo.java:1827)

at com.newatlanta.servletexec.ServerHostInfo.processApplRequest(ServerHostInfo.java:937)

at com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:1091)

at com.newatlanta.servletexec.ServletExec.ProcessRequest (ServletExec.java:1002)))

any help would be appreciated

I've heard of this problem of colleagues and of the solution they gave me is as follows. I have not tried, but my source is very reliable and competent.

If it solves the problem, THANKS for posting back

------------------------

Locale WebView files are incorrectly configured with language = en - us, but it must be en-US.

You can either insert a work around in your Internet Explorer Tools, languages, by adding a new section (with optional user-defined) "en - us", then push it to the top of the languages.

Or you can change the regional settings on each server WebView file and add an entry in the US, then cycle Jaguar and IIS Admin services.

Problem should be fixed.

---------------------------------

Kind regards

Geoff

Tags: Cisco Support

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