Weird error

OfficeJet 4215 all-in-one - changed the black cartridge.  An old ink.  Put in new cartridge.  It has ink in since my finger is black.

1. connect to the computer.

2. attempts to print. -paper is empty.

3. cannot copy

4 responding to commands from the computer as well as commands on 4215.

Cartridge changed to reinsert - no use

Prints a Test Page white

Tried to clean the print heads and print a page - get a partial black bar.

Does anyone have an idea of what to do (correct) NEW cartridge then printer short fall from Cliff.

Thank you.

In this document troubleshooting steps can help resolve problems printing with your Officejet 4215.

Tags: HP Printers

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