What just happened to my Photos app? I need help please. :(

A bit complicated, but totally mind boggling, and I need your help. This all started when I'm about to see my photos. I clicked on the Start menu, and then clicked on the Photos app. He just opened indeed, but all of a sudden it's just freezes and I can't seem to click pictures, and then it closes the force and brings back me to the start screen. Because I felt so mad and frustrated, I just came with the idea to uninstall this application and install it again from the store, and so I did. But when I was about to install the application again in the store, when I get the Photos app in the charm of the research, and I click the Photos app, I thought I'd install it with ease, unfortunately he only said 'you have this app' and we can't find the button "install". Just 2 questions: 1) I really own this app, but why the pictures tile app does not appear in the menu Start ; and 2) there are solutions to this problem of recover my Photos app/app tile and get back to work just the way that it used to be?

For a better understanding on this issue, here is 2 pictures (or titles):
This is the screenshot of store, in which is the time I try to re - install Photos app, but I can't because he said 'you have this app.
And this is the screenshot of menu start without Photos app. He said that I have this app, but I can't find the Photosapp tile. Even if I search in all applications, I can't always find.
If you answered, thank you very much, because I need this app.

Hi BhoyKim

You do not have the application, simply to reinstall this App do the following.

1. open the store, right-click the main screen and select your applications on the top toolbar.

2. you will see 2 drop-down menus in the top/left. Select applications from the first menu and sort by name from the second menu.

3. Locate the Photos App and click on the application.

4. on the bottom of the toolbar, click the install icon.

It will be re - install this application.

Let us know if it works for you.

Concerning

Tags: Windows

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