What should I do to open an attachment or link on my incoming e-mails.

My computer just started acting funny with my incoming emails. When we reach another location with a link and I clicked my head turns dark blue and the computer for a short time locks, but will not open the link.

The computer worked as it was supposed to and something has clicked and it just stopped all the links that came on my opening emails.

My program is Outlook Express.

 
1: search for malware.
 
Download the free version of this tool. First check the updates and then run a full scan.
 
 
*****************************************************
 
2: the hyperlinks do not work in Outlook Express or in Word (revised 29-Apr-09)
http://support.Microsoft.com/kb/823301
 
Hyperlinks do not work in Outlook Express after you put upgraded to IE7 [or IE8] (revised 29-Apr-09)
http://support.Microsoft.com/kb/929867
 
If still no joy:
 
With the permission of MVP Frank Saunders. [RIP]
 
If nothing happens when you click on a link:
Open Windows Explorer or on the control panel.
Go to tools | Folder options | Types of files.
Scroll to [NONE] URL: HyperText Transfer Protocol (NOT the shortcut URL: Internet) and select it.
Click Edit or advanced, depending on your version of Windows.
Choose 'open '.
Click on change.
 
"Application used to perform action" should read:
 
"C:\PROGRAM may EXPLORER\iexplore.exe" - nohome (check the path to)
Iexplore.exe to ensure that it is correct and use the double quotes).
 
DDE should be checked and in the boxes below, you should have:
 
#1:
« %1 »,,-1,0,,,
#2
IExplore
#3 (white)
 
#4
WWW_OpenURL
 
Protocol URL: HyperText Transfer with Privacy should be the same.
 
If the foregoing is correct, uncheck the box: use DDE. 
***************************************************
 
3: If still no joy, try a new identity.
 
You may have a damaged identity especially if it's the default main identity. File | Identities | Add the new identity. Create a new one and try it. If all goes well, you can import your messages and address book from the old identity and delete it.
 
Note: Do not use the main word in the name of the new identity.
 

Tags: Windows

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