Re: Satellite C660 - code 19 CD/DVD drive error

Similar Questions

• Add/Remove components error and DVD driver error: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  Original title: Add/Remove components error and DVD driver error

  Yesterday, I removed several components of windows to attempt to clean my cpu. After the reboot, I noticed that my DVD drive disappeared. I tried to update the driver but told me I have the most updated version, I uninstalled and reinstalled the drive, but I still get the same error. Under Driver Details, it shows that I have a lot of drivers for my Phillips DVD player. However, the status of the device is the following: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) Click Troubleshoot to start the troubleshooter for this device. I've done the troubleshooting, and the two options has not fixed the problem.

  Then I tried to add windows components that I removed, thinking maybe that was the problem. However, when I try to add them, I get an error message that says: 'Setup cannot copy the file zClientm.ex_' it shows the location of this file as being in windows/i386, and of course, the file is located in this folder. So when I go to browse to locate the file, I find and click on it to open it, but I keep getting the same error message that the file is not found and Setup cannot continue.

  I realize that this problem seems very rare and weird, but any help at all would be appreciated. Thank you.

  Hello
   
   
  Code 39: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  Explanation of error codes generated by the Device Manager in Windows XP Professional http://support.Microsoft.com/kb/310123

   

   

  Method 1.
  Microsoft Automated Troubleshooting Services scans your computer and detects that the root causes of common problems, then automatically solves the problems that he finds and offers additional resources if the problem is not resolved. Click run now in the article below.

  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

   

   

  Method 2.
  Also, try the methods listed in the section below and check.
  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116

   

   

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Satellite L300-1BW - 19 on CD/DVD drive error code

  Hello people, Satellite L300-1BW my wife lost her DVD player - manager of material properties gives the following error:

  "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

  I tried to uninstall the DVD driver, then reboot to let her re - install, but it still comes back with the same defect :-(

  Any ideas anyone? ?:|

  Hello!

  Try to delete upper filters and lower, as in this Knowledge Base article Microsoft has offered:
  http://support.Microsoft.com/kb/314060

  (1) run Regedit (start > run > Regedit)
  2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
  (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
  (4) restart.

  Good bye

• Satellite P300 - 19 p: CD/DVD drive is trying to read the disk then ejects

  Hello

  I hope someone can help,

  I have a * Satellite P300 - 19 P *.
  I've had this laptop for 3 months and it's the last frustrating problem; occasionally when I insert a DVD or CD and close the CD tray tries to read the disc and then ejects the disc, even if I remove the drive and close the drive drawer pops out again,

  If I shut down the system and restart the problem still exists.
  I checked the drivers that are updated and the operating system is Windows Vista Home premium 32-bit.

  It is the fourth time this happens and the problem seems to fix it of self and reappears as and when!

  If anyone has had this problem or can anyone help because it makes me crazy.

  Hello!

  I think that s a problem with the CD/DVD drive.

  In your case, I would go to an ASP (authorized service provider). They should check your laptop and change the drive if necessary.
  Here, you can search an ASP:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported downloads & => find an ASP.

  Good bye

• Satellite Pro P100-465 CD/DVD drive does not.

  My Satellite Pro is new and I was very happy with it until I started one day find my CD/DVD drive not recognized.
  Initially that the drawer does not open yet, it does now but only after a few presses the eject button. When I put a disk in it spins and the drawer light flashes briefly, but then nothing?
  The CD/DVD drive is not displayed in Device Manager is?

  Can anyone help please?

  Hello

  I'm not an expert so take what I say with a large pinch of salt and check again! I have a similar problem with my A100 except the works of CD tray very well but the machine will not play some DVD and won't play any CD several people have suggested that download ITunes affects your registry files and shortly after that the machine does not recognize the CD/DVD driver.

  The error message that said something like: "i/o device error".

  Have you tried to download a new driver? I have that have not yet done and came here to seek to verify this info myself.

  Anyone else heard about Itunes affecting your laptop in anyway?

• Satellite C660 - need a new hard drive, but which?

  I have a Toshiba Satellite C660-1f1 run windows 7 64-bit. 320GB hard drive there and I want to replace preferably with greater capacity, a but I'm not sure what would be appropriate.

  Anyone has any suggestions please?

  Hello

  Satellite C660, but also other models of notebooks to new generation supports the SATA controller, which means that you need a HARD drive 2.5 SATA.
  The size of the HARD disk is not relevant for the compatibility of the devices. This means that you can use HDD of 250 GB, 500GB etc.

  But I wouldn't take a HARD drive for an upgrade. I would choose an SSD. This SSD drive is more expensive but believe me; It of certainly worth taking a SSD instead of HARD drive.
  You will get great performance gain. This SSD drive is also very quiet.

  Maybe it s best option for you

• Satellite Pro A100 PSAACE - no DVD drive detected

  I recently bought a Toshiba Satellite Pro A100 PSAACE a friend and make home and implement market realized that the dvd drive is not detected by the laptop at all.

  The drawer opens normally, and when I close it the light flashes orange little but no detection at all!

  Help, please! Gets very frustrated by that.

  Hello

  Optical drive not recognized for the BIOS is or is not listed in Windows Explorer? CEN you report State in Device Manager?

• Satellite L40 PSL48E - missing CD/DVD drive

  Hello

  I can't find my CD/DVD drive. The driver is probably corrupted or missing (Code 39).
  What should I do?

  Thanks in advance

  Hello

  This problem is known to me and she related to the incorrect registry key.

  First, you must remove the drive CD/DVD from the list of devices in Device Manager.
  Then, you should access the registry and should remove the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Finally, restart the laptop and check the drive after Vista acknowledged again.

  Good bye

• Satellite C660-28 d - problem "Load driver" with the new HARD drive

  I have a Toshiba Satellite C660-28 t.

  The hard drive has failed. I called Toshiba Support who send me a replacement.

  However in the meantime I was going to put in my spare hard drive and do a fresh install of another operating system that I have a spare for (Win 7) key.

  However, I can't past the screen "Loading Drivers" as the laptop came with driver disks.
  I can't find the drivers on the Toshiba site (I tried some drivers intel which I thought were good, but he says they were not signed and all comes down to the loading screen drivers).

  I have made the recovery discs, but obviously can not use them on the new hard drive as it doesn't have the recovery partition.

  Any ideas on where I can get the proper drivers from?

  Thank you

  > I made the recovery discs, but obviously can not use them on the new hard drive as it doesn't have the recovery partition.

  If you have a recovery disk using Toshiba preinstalled recovery media creator tool, you just have to boot from that disk to begin the installation.

  More info: all the recovery disk for Toshiba Europe, models of laptops can be ordered here:
  http://backupmedia.Toshiba.EU/landing.aspx

• Satellite M30 - restore the external DVD drive

  Hello
  I have a Satellite Pro M30. There is a problem with the drive DVD internal Multi - replacement will take a month or two to get here. I need to perform a restore on this machine. I connected an external DVD drive to the machine. When I start the machine starts on the restore CD but seems so looking for a Player X, I get the following messages displayed on the screen of the BACK:

  Device name: TOSCD001
  Number of units: 1

  CDR101: Not ready reading drive X
  Quit, retry, fail?

  Insert the recovery CD #1!

  What should I do?

  Kind regards
  Sameer

  Hello Sammer

  Unfortunately the recovery media is created to be used as internal drive only. I put t think you will be able to use it with an external device. On the restore CD there is a ghost image and it is not easy to fix it for use with an external device.

• Code 19 CD/DVD drive problem.

  My CD/DVD drive is not recognized.  I go into the Device Manager and it says "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

  I tried to uninstall then restart and reinstall as troubleshooting says and I still have this problem.

  I tried "Mr. Fix it" and tells me that it cannot solve the problem.

  I tried to go through the steps of using regedit and there are no "less" filter to remove, only a "superior" filter  When I look for what to do if there is no lower filters to delete, there is no help in finding.

  I checked my driver, that is until this day of nto.

  I tried a system restore. Did not work.

  I am at my wits end and any advice would be very welcome.  It seems at this point, I need to reinstall windows xp, but I have no idea how to do it even without a working cd player.

  My OS is Windows XP pro with service pack 3, and is my reader of cd/dvd LITE-ON COMBO SOHC-5236V.

  Thanks for any help.

  Hello

  In this case, try to remove the filters in your registry of the computer from the CD/DVD drive to get rid of the error CODE. Please see the link below:

  http://support.Microsoft.com/kb/982116

  Thank you! :-)

• Code 19 No. DVD Drive... what happened?

  With the help of Windows7. "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

  That's happened since I turned the pc off and turned it back? I can hear the DVD player running, however, the CD player shows, with a yellow triangle, on the Hardware tab, but it does not appear on the "computer" tab How to fix? It worked fine one day and does not work the other... very frustrated!

  Hello

  References to Vista also apply to Windows 7.

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.

  Normally the above will solve this problem otherwise working your way down through them, even if you did
  them before.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• receiving error code 39 for dvd, driver will not load.

  replace corrupt cdrom.sys

  small management business of vista 32 bit.  receive error code 39 for dvd.  driver will not load.  I tried to uninstall.  same question on re - start.

  I tried regedit suggestions.  UpperFilter deleted, no lower filter exists.

  In addition to the above on the excellent advice, cdrom.sys is not corrupt.

• Code 39 CD/DVD drive not detected

  Hi, I had to reinstall Vista because my files were corrupted by using Microsoft e-mail support.  I tried to install Windows service pack 2, but it would not be installed. After repair corrupt Vista files and finally get service Pack2 installed, I have had to reinstall a software disc that came with my computer Dell. The cd/dvd drive makes noise but does not read the disc. I logged on the Dell support site and follow their recommendations without success. I have downloaded the recommended bios and firmware dvd, uninstalled Roxio Creator and dvd driver but the system goes on to say that the drive is not detected. Finally, I called Dell and, of course, only the equipment is under warranty and I can't afford to pay for the software support. My computer is 8 months old and I rarely use the dvd player. It worked fine before these repairs and upgrades. My system is Vista 64-bit with service pack 2. According to Device Manager, my dvd player is number model PLDS DVD +-RW DS - 8A3S. BTW, as part of my purchase last summer that I was sent disk to upgrade to Windows 7 for free. I didn't want to hassle with installation at the time, but after pass by all this... should I go ahead and upgrade to Windows 7 after I receive my dvd player work?

  Hello

  Code 39 means that the driver is corrupted or missing.

  Please make all below even if you have done some before as it is often the total process
  which solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check the cables
  both ends. Remove and replace, do not just tight. For laptops, you can often clean the
  power and data of the contacts with a pencil eraser.

  --------------------------------------------------------------

  Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or
  even if there is 'old', you can reinstall. However, many use the default Windows drivers
  Some will be more special. Also check the website of the manufacturer of the car.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• Satellite A500-141 - the CD/DVD drive will not recognize any disk in the status bar

  I watch the DVD yesterday and he played upward halfway through and almost jerky. Ejected and thought no more of him now, the player will not recognize any disc, be it video or sound. I tried a system restore but still the same thing that it is not read disks. Any help appreciated.

  Thanks in advance.

  Hi quietly,

  If your CD/DVD drive doesn't work, how do you have a system restore?

  Is the CD/DVD drive listed in Device Manager correctly or you see a yellow exclamation mark on it?

  Maybe the lens is dirty and must be cleaned with a Microfiber cloth. Open try CD/DVD and try to clean the lens with a clean Microfiber cloth.
  Check this box!