What support to wait without having to buy a package of support for laptop?
I bought a HP Envy 360 (with core i7) laptop as a gift for my son at Best Buy. It will be able to call with a question to the initial assistance? The standard warranty cover this? Or do I have to buy a package of support for this?
He had a HP laptop with Win 7 is so not a total newbie. There are a few reasonable access to tech friends.
Other suggestions of things to say about the support available? I will mention this forum of course.
Lsbcal wrote:
I bought a HP Envy 360 (with core i7) laptop as a gift for my son at Best Buy. It will be able to call with a question to the initial assistance? The standard warranty cover this? Or do I have to buy a package of support for this?
He had a HP laptop with Win 7 is so not a total newbie. There are a few reasonable access to tech friends.
Other suggestions of things to say about the support available? I will mention this forum of course.
It comes with a 1 year limited warranty, which means that it can contact HP for support at any time by email, chat or phone. It has a warranty on the material that covers defects of the factory and the failures of natural material, but it does not cover accidental damage. At any time during the warranty period, you can upgrade the warranty to cover accidental damage or extend for several years by calling 1-800-474-6836.
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