What this? ______
Ok.. about to give up... I installed vista; It has reconzied my printer. It will print. but I can't seem to get the HP software to download. I ran several times with other downloads. the same error occurs.
%AppData%\ just as it appears. any ideas... ? Your help is welcome!
This problem occurs because there is incorrect entries in the Shell folder of the user who is logged on to Microsoft Windows. When Windows Installer goes to the sale of Shell folder of the user who is logged on to the computer, Windows Installer cannot locate the correct entry. The solution is inhttp://support.microsoft.com/default.aspx/kb/886549.
The steps to correct this problem involve editing the Windows registry. Change the settings of the REGISTRY can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the REGISTRY settings configuration can be solved. Changes to these settings are at your own risk. I suggest that you first back up your registry as follows: http://windows.microsoft.com/en-US/windows-vista/Back-up-the-registry.
Here are the steps to fix it.
1. click on start, run, typeregedit in the Open box, and then click OK.
2. look for the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell dossiers\
3 remove the entries that show the path that is listed in the error message.
886549 KBhttp://support.microsoft.com/default.aspx/kb/886549: Regedit open again. In the left pane, click User Shell Folders, point tonew, clickexpandable string value, type the value name that you want to restore (AppData) and then press ENTER. Right click on this value, clickchange, type the value inthe value data for the value name box, and then clickOK. The value data must be: % USERPROFILE%\AppData\Roaming.
Step 8 KB 886549 suggests that you also check the values in HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders. However, by fixing my problem, I had not to change values in the registry key. If this does not work, follow ALL the steps in the referenced article.
Good luck.
Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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