When I click on an e-mail link in Firefox, I get a message in the left corner of my screen that says "mail to: email address. Outlook will not open upward as it does in Internet Explorer. I set Outlook as my default email in Windows 7.

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• When I try to use Media player 11 or try to use live food of internet radio, I get nothing. When I search through the settings, I met a screen that says "no audio device".

  Original title: ideas: insert an error code or give a brief description of what you're trying to accomplish or difficult. _

  When I try to use Media player 11 or try to use live food of internet radio, I get nothing.  When I search through the settings, I met a screen that say, 'no audio device '.  I tried to update my card sound and nothing.

  Your help will be greatly appreciated.  If so, ask me questions and I will answer.

  Gary kenny

  theflyingelk

  (Number removed for privacy)
  

  (Email removed for privacy)
  

  Hi gary kenny,.
  1. when the question is is produced?
  2. the issue of 'No audio' intervene on other applications as well?
  3. What is the brand and model of your computer?
   
  Follow the steps and check if they help.
   
  Step 1:
   
  If you have HP and Compaq Windows XP computers, you can follow the steps mentioned in the article.
   
  No Audio in Windows XP device
  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01427349&cc=us&DLC=en&LC=en
   
  Step 2:
   
  Or, you can uninstall and reinstall the sound drivers.
   
  a. click on START
  b. click Control Panel.
   
  You should have a few icons to come.
  If you do not, you must make sure that you have enabled the classic view.
   
  Locate the control panel option, it will be on the left side.
  Once activated the classic view
   
  Follow the rest of my instructions.
   
  c. click Device Manager
  d. sounds > search for your sound card (if you are not sure that your sound card is, post options and I'll tell you that one.)
  e. Note description brand / model, double-click on it, go to the tab drivers, note the version.
  f. make a right click on it and UNINSTALL it and restart the computer it will rebuild the driver stack.
  g. go to the manufacturers website and find the latest driver for your card download. (You must know the name of the sound card, if you wrote down from the above info), when you find it download: SAVE IT DO NOT HIT RUN (save it on your desktop for easy access.
  h. open the file that you have saved and right-click on it and select RUN AS ADMINISTRATOR(Now install it.). REBOOT after each installation of driver.
   
  Step 3:
   
  Sound drivers often rollback, so check that the version you just installed is always there. If not, the driver to keep until it sticks, it really shouldn't take more than three times
  
  Aziz Nadeem - Microsoft Support

  [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

• Updated FireFox, restarted and now it will not open the browser, even if the icon does not appear in my taskbar. Was fine until the update last night. Win8.1 running

  When I move the mouse over the icon in the taskbar that appears after that I have I dbl-clicked on the icon on the desktop, you can see a miniature version of the browser open as usual, unfortunately, the browser will not open upward on the desktop. I've deleted and reinstalled several times. It has worked very well until I did the update last night.

  Machine features:
  8.1 to win
  16 GB of RAM
  3 video concerts
  Processor AMD FX-6200 6 3.80 Ghz
  64 bit

  Sometimes, a window is "off the screen" somehow. Often, you can force it to appear on the screen by right clicking on the thumbnail image just above the taskbar and choose expand. Does it work?

  A possible cause for this is that the file that stores the positions and sizes of window is corrupt.

  #1 method: If you can get a zoomed window:

  Open the settings folder (AKA Firefox profile) current Firefox help

  • button "3-bar" menu > "?" button > troubleshooting information
  • (menu bar) Help > troubleshooting information
  • type or paste everything: in the address bar and press Enter

  In the first table of the page, click on the view file"" button. This should launch a new window that lists the various files and folders in Windows Explorer.

  Leave this window open, switch back to Firefox and output, either:

  • "3-bar" menu button > button "power".
  • (menu bar) File > Exit

  Pause while Firefox finishing its cleanup, then rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

  Launch Firefox back up again. Windows normally appear again?

  #2 method: If you can not get a Firefox window for all:

  Close Firefox by right clicking the icon in the taskbar > close all windows.

  Using the Run dialog box (windows key + R) or the search for the start bar menu (or perhaps 8.x for Windows search of charms bar bar?) type or paste the following and press ENTER to drill down to the profiles folder:

  %APPDATA%\Mozilla\Firefox\Profiles
  

  Here you can see a folder - in this case, double-click that - or more than one case - in this case, double-click on in what looks like the most recently updated.

  Scroll down and rename xulstore.json to something like xulstore.old. If you see a file named localstore.rdf, rename this to localstore.old.

  Launch Firefox back up again. Windows normally appear again?

• CCleaner, Malwarebytes does not open upward

  Original title: app will not open upward

  Hi, I have a hp laptop with win 7pro 32 bit. Some applications (like ccleaner, malwarebytes)... worked fine for a month or two... If I click on the application without window open until I tried to check with the... Task Manager process appears and disappears instantly... uninstalling and reinstalling don't work... any suggestions?

  Hi Vishalchandar,

  Thank you for your response.

  I suggest you to start your computer in safe mode and perform antivirus analysis.

  Step 1:

   

  Try to start the computer in safe mode.

  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

  Start your computer in safe mode:

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

   

  Step 2:

   

  Scan your computer by using the Microsoft Security Scanner by clicking Download now to check if there is no virus:

  http://www.microsoftsafetyscanner.com/

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  If you need further assistance on this topic, let know us and we will be happy to help you.

• Why my ipad air display does not freeze when I click on an e-mail link

  I have an Air of the Ipad, a little more than 12 months old.  Excellent summer without probs.  Very busy on a particular site, receive emails related to a particular site. Summer works well for a few hours, then I noticed when I clicked on an e-mail link the frozen screen, I closed and went directly to the site to respond via a message center, it worked well; I contacted the site directly and briefed them on the issue and they suggested that I deleted cache.and browsers ensure my machine has been configured to accept cookies. I tried both of these suggestions to resolve without result: can someone help me please.

  It is a known issue with 9.3. Currently, Apple knows about the issue but has yet to release a patch.

  Workarounds are the people see if the Opera browser or puffin can work for them. Or they can go into the settings, safari, advanced and disable javascript.

  For your mail, you can use a browser to access the account that could allow you to click on the links. (for example, I have yahoo, then I'd go to yahoo.com, sign here via the browser opera or puffins, and make any link that follows I do)

  Other people just have to wait for a fix to come and there is no time for when this will happen

• When I click on an e-mail link in my browser, it opens someone elses email address. What is the solution?

  When I click on an e-mail link in my browser, it opens someone elses email address. What is the solution?  I have Windows Mail.

  In WinMail go to tools | Accounts | Mail and check if the other account is there.  If so remove it and make sure you have the correct account as default.  Then go to control panel | Default programs | Associate a type of file or Protocol with a program and a page down to protocols and are looking for the Mailto and set default Winmail.

  If it does not help, then you should explain what you mean by "opens someone to another email address.

  Steve

• Error "your license may not be downloaded, put to upgrade to internet explorer 7 or higher, I have windows 9" when you try to read the torn pieces.

  Actual title: windows media player

  Hi guys ive update to windows 7 on xp, but having a problem of playing music with media player 12. IM tearing my drive and it works but when I try to play a song, it goes to the web and says your license may not be downloaded, put to upgrade to internet explorer 7 or higher, I have windows 9.

  So to make sure she wasint my disc I downloaded i tunes and they all copied without probs and play without a disc loaded.
  Can anyone help please id prefer to use media player

  Hi Grego,

  Thanks for posting your query in Microsoft Community.
   
  You are not able to play songs torn on Windows Media Player 12. I'll be happy to help you with this problem.
  
  Method 1: I suggest you follow the steps to run the troubleshooter from the link and if it helps.
  Open the troubleshooting Windows Media Player settings Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter
   
  Open the troubleshooter in the Windows Media Player library
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter
   
  Method 2: If the problem persists, I suggest you delete the database of Windows Media Player. To do this, follow these steps:
  (a) output Windows Media Player.
  (b) click Start, run, type %LOCALAPPDATA%\Microsoft\Media Player, and then click OK.
  (c), select all the files in the folder and then click on Delete on the file menu.
  Note: You don't have to remove the folders that are in this folder.
  (d) restart Windows Media Player.
  Note: Windows Media Player automatically rebuilds the database.
  If this does not resolve the problem, disable the Windows Media Player database cache files. To do this, follow these steps:
  (a) output Windows Media Player.
  (b) click Start, click Run, type % LOCALAPPDATA%\Microsoft, and then click OK.
  (c) select the folder Media Player and then click on Delete on the file menu.
  (d) restart Windows Media Player.
  I hope this helps. Try the above steps and get back to us for more assistance and with the requested details, if the problem is not resolved.

• My address book is not open when I click the 'To' bar in an e-mail message.

  I've recently updated to Thunderbird 4.1.0. Since that time, my address book opens not when I try to send an email from the "To" or other lines. I have to open the address book and cut and paste the address manually. How can I reconnect the AddressBook for the e-mail program?

  I've never seen the address book open when you click on to. But maybe you are on that old one version that I have missed to see that. The latest version is 34.
  Open a window of writing and turn on the contact bar by pressing F9. That allows to process emails.

• When I click on an e-mail on a web page, I want that it open / compose new messages in GMAIL (currently it uses Windows Live Mail). How do I?

  When I click on an e-mail on a web page, I want that it open / compose new messages in GMAIL (currently it uses Windows Live Mail). How do I?

  See this:
  
  http://support.Mozilla.com/en-us/KB/changing+the+e-mail+program+used+by+Firefox

• Open program windows don't close, programs will not open office, when you click on a link to a google search, the search comes up with something totally different

  The problems started only within the past few days.  It's like something has hijacked my computer.  Programs will not open from the desktop but will if I go through the beginning, the road to programs.  Windows open will not close so I shut down the computer.  When I do a search on google and click on the link I want, the computer brings me to something totally different.

  My computer is 5 years and customized with a CORE 2 DUO Intel DG965 motherboard containing:

  INTEL CORE 2 DUO E6300 1.86 GHZ CPU

  2 - DDR2 667 MHZ 512 MB memory modules

  Hello Deb 1948

  There is a great thread about the browser hijacking with links to helpful information in the link below.

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-performance/links-keep-redirecting-me-to-other-websites/4dce5f8c-cf6d-E011-8dfc-68b599b31bf5

  Also download and run Malwarebytes from this link.

  http://www.Malwarebytes.org/

  Fix hijacked browser redirection

  http://www.ehow.com/how_8763774_fix-redirecting-browser-hijacking.html

  Hope it will be useful.

• How to reset the default mail program? When I click to send e-mail to a box of 'Contact us' site web or excel sheet spread with addresses e-mail, a new msn email opens.

  How to reset the default mail program? Got msn.com. Now, I went to q.com. When I click to send e-mail to a box of 'Contact us' site web or excel sheet spread with addresses e-mail, a new msn email opens. Now, I get an error message: rundll32.exe - bad Image, followed by a message the the appklication or the DLL C:\Program FIles\MSN\MSNSharedFIles\MAILMAPI. DLL is not a valid Windows image. Please check against oyur installatiion diskette. I have msn unisnstalled.

  I can access my e-mail through hotmail msn, but no linger to subscribe to msn premium.

  original title: default e-mail program

  Hi PAULKRISSEL,

  This function is not supported natively in Windows. You may may find a third of the program that will change the default to q.com.
  
  WARNING: Microsoft provides no assurance or warranty, implied or otherwise and is not responsible for the download you receive from the sites of third parties or support related to the download or the downloaded technology. If you need assistance dealing with third party technology, please contact directly the manufacturer.

• My Windows Media Player does not open upward when you click it in the list of available programs, nor will any media over the internet using Windows Media does not work

  My Windows Media does not open upward, when you click on Window Media Player in the list of available programs nor play any internet media using the Media window. I have the 110.6002.18311 version. Any help to fix this problem will be appreciated.

  Hello

  You can try to re register the dll files for windows media player and if it helps fix your problem. To do this, please follow the steps below:
  1. Click Start, type cmd in the search box and right-click on cmd.exe, and then click Run as administrator.
  2. At the command prompt, type the following commands and press ENTER after each command:
  regsvr32 vbscript.dll
  regsvr32 jscript.dll
  regsvr32 wmp.dll

• Internet Explorer 11 continues to appear as an update for Windows 7 V64 and it shows as being correctly downloaded and installed when Internet Explorer is open IE 8 and not IE 11.

  Original title: Internet Explorer 11

  Internet Explorer 11 continues to appear as an update for Windows 7 V64 and it shows as being correctly downloaded and installed when Internet Explorer is open IE 8 and not IE 11.

  The IE Update downloads and installs whenever the computer is turned off, or any time an update is made.

  Download and install IE11 from here: https://www.microsoft.com/en-us/download/internet-explorer.aspx

  Check IE11 is installed, and then run Windows Update to install security IE11 patches.

  J W Stuart: http://www.pagestart.com

• What kind of image is in a document. INDD so when the file is opened you get the message 'document contains 6 links to sources that are missing' and when you click OK to recreate a link to missing files, the document opens with the images?

  What kind of image is in a document. INDD so when the file is opened you get the message 'document contains 6 links to sources that are missing' and when you click OK to recreate a link to missing files, the document opens with the images? Missing images are not on my computer, but when the document opens the images are there. I can copy and paste the INDD images in Illustrator. Y files/images/I am able to copy and paste the images that have been incorporated into the INDD file in AI of the INDD file? If this is not what type of image am I copy and paste? Can I take the images that I stuck in there and place them in a new INDD document and have the images to reproduce without problems?

  The images could be anything - check the links Panel.

  What you see (and copy) is just the screen preview, not the actual image data.

• When I click on properties in my tab of connection area I can't access the properties settings.

  Connection impossible access area properties

  When I click on properties in my tab of connection area I can't access the properties settings. I need to change the settings of ip address of my connection to the local network on my laptop

  Hello fazlurslemming,
  1. may I know why you must change the setting of IP address on your laptop?
  2. are you able to connect to the internet?
  3. what version of windows are you using?

  Visit the below link to find the steps to change the IP address on a windows 7 installed system:
  http://Windows.Microsoft.com/en-us/Windows7/change-TCP-IP-settings
  Post back with the State.