When I click on 'Run 64-bit DxDiag' the DxDiag tool closes.

Original title: DxDiag 64 bit problem

How can I run 64-bit dxdiag?  I tried opening dxdiag & clicking on the 'Run 64-bit DxDiag' button on the bottom, but it doesn't close the window.  What I am doing wrong?

Hello
 
Method 1.
When you click on run 64-bit DxDiag it minimizes the window. But it performs the test and you can click next page to view the errors.
If the page closes directly can be a third-party application is causing the conflict. Let us check if the problem exists in the boot. See the article below for instructions on how to start your computer in a clean boot state.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
 
 
Method 2.
For more information about the DxDiag tool, refer to the article below.
DirectX: Frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-Vista/DirectX-frequently-asked-questions
 
Run the DirectX Diagnostic tool
http://Windows.Microsoft.com/en-us/Windows-Vista/run-DirectX-Diagnostic-tool
 
I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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