When I get my product Code for CS6 he says he has already been used, how do I get my serial code?

I bought CS6 last year and installed fine. Now when trying to open Photoshop it says I must upgrade my software under license or continue my trial. The problem is first it wasn't a trial and in the second place, I can't get my serial code again. How can I get my code series with my product code? I talked to someone in the chat and they said to send an e-mail to identity-e that I did, but have not yet been answered.

If you have registered your software when you installed it first, then your serial number should be available through your Adobe account online.  If you are not otherwise considered it somewhere then your only recourse is to contact Adobe support via chat.

To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

Tags: Adobe

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