When I open Thunderbird, Firefox history is wiped clean. How to prevent this?

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  If Firefox is open, you can restart Firefox Safe mode in the Help menu:

  • Click the menu button

    

    click Help

    

    then select restart with disabled modules.

  If Firefox does not work, you can start Firefox in Mode safe as follows:

  • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.
  • On Mac: Hold the option key during the startup of Firefox.
  • On Linux: Exit Firefox, go to your Terminal and run firefox-safe-mode
    (you may need to specify the installation path of Firefox for example/usr/lib/firefox)

  When the Firefox Safe Mode window appears, select "start mode safe."

  

  If the problem is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps described in the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.

  To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

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