When I opened my recipe that is in format word 2007 on Vista, I may be able to open a document. The top of the window begins to turn blue, then computer freezes.
My file of recipe stored in my computer was working fine until a few days ago. When I go to get a recipe it may or may not open. Then the top of the window begins to load a blue line. The computer freezes and I have to stop him. I tried to launch the cd provided with the computer to repair windows, but that didn't work because he asked for the part code which, when I loaded that I've seen does not match the dashes, they asked. Any ideas? Should I uninstall and re install? Help, please. Thank you
Hello
I suggest you to restore the system to an earlier point and check if it helps:
http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions
It will be useful.
Tags: Windows
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Hello
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