When I sent the point to print fax screen comes back, will print page test ok
lights up when I want to print something the scerrn who sends the fax will not send a printer (ok WiFi). When I went to open the printer was able to send and print a test page. Have no idea what I did or how to fix. Help
Hello soccerjoe. I understand that a fax form opens when you try to print. I think you might be select the "fax" printer device, rather than the normal printing device. When you select 'Print' to whatever program you use, it should bring up a list of printers. Make sure that the machine is selected who does not read 'fax '.
If the problem is not resolved, I will have to the data below and continue troubleshooting:
1. the printer model number. If you need help to find this information, please visit this website: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us & lc = on & dlc = in & docname = bud09626
2. your operating system. If you need help to find this information, please visit this website: http://windows.microsoft.com/en-CA/windows/which-operating-system
Please answer as soon as possible. Thanks for posting on the HP Forums. Have a great day!
Mario
Tags: HP Desktops
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