When I try to activate a CC application it says that I don't have a subscription

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• Business post - when I try to open Acrobat PRO, it asks me to sign in French - I connect then it says that I don't have a subscription.

  Business - account I have license for Acrobat PRO 10 and I have only 1 adobe ID. When I try to open Acrobat PRO, it asks me to sign in French - I connect, then he says that I don't have a subscription. I don't want a creative cloud account - I just Acrobat PRO on all 10 PC users of without access of cloud. How am I supposed to move logging?

  Summary: I bought 10 number of licenses for Acrobat PRO X. It seems to have installed Acrobat DC on each of the 10 PC. When I connect with my name of user and password Volume license when opening DC he says I do not have a subsriptioion. All of the 10 facilities were made redundant during the installation. I can't get past the login of creative cloud. I don't want the users to use the creative cloud. How can I let my users open Acrobat?

  Hi Patrick,

  There seems to be that some are in conflict with the authorization of volume license and a bench only. I ask you to connect with the Adobe support team.

  They would have a look at the details of your account and help you with this problem.

  Check the following link to contact them.

  http://helpx.Adobe.com/x-productkb/global/Service1.html

  Please click the blue button "Still need help" to connect with one of the Adobe executives.

  They would surely help you with this.

  Concerning

  Sukrit diallo

• I bought a year subscription, but when I want to install it, it says that I don't have a subscription?

  I bought a year subscription, but when I want to install it, it says that I don't have a subscription?

  Are you sure that you are connected with correct Id Adobe Creative Cloud? Please check: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• He says that I don't have a subscription when I do it on my other computer, mac, but I need these applications on the computer Im without paying another subscription

  How can I add my subscription to this computer rather than my other?

  Hello

  Please see the instructions at the link below, it should help:

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Let us know if that helps.

  Kind regards

  BANI

• When I try to activate it with my old key that I got it comes up with an error message saying its an upgrade key and will not work.

  Original title: installation problem windows

  I recently had to reinstall windows for my pc that my HARD drive is dead and when I try to activate it with my old key that I got it comes up with an error message saying its an upgrade key and will not work. Ive phone microsoft and they say, I have to buy a basic disk and then upgrade with the disk that has always worked for me? any suggestions?

  License upgrade and the key that's exactly right, used to upgrade a previous version (Vista, XP) for the version shown on the license (7).

  In order to use this key, you need to pre-install your o/s original eligible before moving to 7.

• I had two apple ID, but only now have access to one of the e-mails. When I try to login, it differs on the account that I no longer have access to. How can I change my information to my * account?

  I had two apple ID, but only now have access to one of the e-mails. When I try to login, it differs on the account that I no longer have access to. How can I change my information to my * account?

  < email published by host >

  As you know that these are user forums, it is not a good idea to post your e-mail address on a public forum - I asked the host to remove it.

  What "information" do you want to go? You can transfer iTunes downloads to another account, or to merge accounts - all downloads are permanently associated with the account that has downloaded (if only this account can potentially re-download purchases, downloads of updates of its applications, authorize such purchases on iTunes from the computer, and make in-app purchases in them).

• Hey I have a pc and Internet, but when I try to conect with my lightroom iphone say that my pc has no internet what should I do?

  Hey I have a pc and Internet, but when I try to conect with my lightroom iphone say that my pc has no internet what should I do?

  Hi jonathan,.

  How do you mean that you connect it with your iPhone? This isn't something you need to do for mobile LR.

  In LR Mobile, when you import photos into the application, they are synchronized via Adobe Creative Cloud. When you open LR CC on your desktop and connect using the same Adobe ID on the phone, the photos will be automatically syncs down to the office. There is no need to connect the phone to the PC.

  Mike

• I thought indesign cs6 was included in my package of premium design cs6.  Why, when I try to open it, go to a window that says that I don't have a CC membership more and then quits without loading Indesign cs6.  It requires a serial number, but the s

  I thought indesign cs6 was included in my package of premium design cs6.  Why, when I try to open it, go to a window that says that I don't have a CC membership more and then quits without loading Indesign cs6.  It requires a serial number, but for my design premium cs6 serial number is not accepted by it.

  Hello

  Yes, you need to uninstall Adobe Creative cloud only, if you are unable to uninstall creative cloud through the tool cleaner and error message you shared above.

  Please go through the below mentioned location and remove the file name ""ffc " "

  
  

  MAC: \User\\Library\Application Support\Adobe\OOBE\

  Windows: C:\ProgramData\Adobe\OOBE\ (to view the AppData folder and program hidden data, see files, folders, file name extensions |) Windows XP, Vista, Windows 7)

  
  

  
  * After the removal of FFC file run the cleanup tool and uninstall Adobe creative only cloud.

  Let us know if this will help!

  Kind regards

  
  Sandrine

  
  

• Have just bought a new iMac and imported all my old data.  When I try to open a pages document it says that it cannot be opened because it is too old, and that to open it, I have to save it with Pages ' 09 first.  So, how he back up if I can't open it?

  Have just bought a new iMac and imported all my old data.  When I try to open a pages document it says that it cannot be opened because it is too old, and that to open it, I have to save it with Pages ' 09 first.  So, how he back up if I can't open it?

  Start the OS X App Store, then click on the item toolbar updates. V5.6.1 pages should be available, and this will open documents Pages ' 09, ' 08 and ' 06. In messages to this community, you should always share what version specific pages and OS X that you are currently using.

• When I try to copy a cd with windows vista, it says that I don't have a cd player?

  When I try to copy a cd with windows vista, it says that I don't have a cd player? I ripped several cds in the past. I found an error code: ATAPI DVD A DH-16A6L

  ANY IDEAS? I'm at my wits end!

  Hello

  Try the microsoft 'fix - it' for your problem below

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  and read this information too

  http://support.Microsoft.com/kb/982116/en-us

• Error code: 0x80004005 when you try to delete a .mkv file. Says that it is open in Windows Explorer.

  While a move file was download of my browser (mozilla firefox) crashed and the download did not complete putting a partial file on my system.  I tried to open file to enter into competition with my DivX software more player and thought after a short so he received the message that I needed to update the codec files to open.  I have not hurt to open these types of files before and that's when I noticed the size of the file and understood that I didn't have a complete file.  Thus, tried to delete and that's when I get the error message saying that I can't remove it because another program was using in or the file is already open in Windows Explorer.  Can not understand this one.  Stupid me, I copied it and now I have 2 files I can't remove.  Checked in Task Manager thinking I could understand and ceased from Windows Explorer who lost only what was on my desk and I had to restart and hoped by rebooting might solve the problem.  Nothing yet, that is why I am seeking help...

  Hello

  Were there any changes (hardware or software) to the computer before the show?

  Method 1 : delete the file in safe mode and check if the problem is solved or not.

  Safe mode starts Windows with a limited set of files and drivers. Startup programs do not work in safe mode, and only the basic drivers needed to start Windows are installed.

   Start your computer in SafeMode (Windows 7)

  Method 2 : perform the steps in the article and check if the problem is solved or not.

  Why can't I delete a file or a folder?

  Hope that helps.

• Error message saying that I don't have the required authorization every time that tries to open the application

  I can't open any programs. All the icons are changed (it looks like the value by default when windows does not recognize the program). When I click on the program, it has an error saying that I can't have the proper authorization. Right click and selecting run to do the same thing. Everything seems to work in safe mode, but it won't let me run System Mechanic. I'm currently logged in safe mode. Any help would be appreciated.

  Hi rob251,

  Remember to make changes to the computer before that happened?

  Step 1 : Click right on any program icon, click Properties, click the compatibility tab, check the box run this program as an administrator and try again to run the program.

  Check if this is useful

  Given that the programs work very well as expected in safe mode, the issue could be software or related materials

   

  Step 2: Put the computer to clean and test start

  Follow step 1 in the link below,

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

  Continue with the remaining steps to pin-point on the third party service.

  After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.

  Important: n ' forget not the computer to start normal follow step 7 in the link.

  If you started facing this problem lately, recent changes to the computer could cause this problem

  Step 3: System Restore: System Restore to put the computer's system files to an earlier point in time.

  Search the steps mentioned in the link below:

  http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-system-restore

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• When you try to activate Windows Vista with the key that came with it, I get an error that the key is of the wrong type for activation.

  activation code

  I had a hard drive crash and installed the new hard drive. Installed my copy of vista that came with computer and when I tried to activate the software with the code provided with this windows says it's the wrong activation for this software.

  1. start your own, new thread in the following Microsoft Genuine Advantage forum and repost your MGA journal, and a clear description of your problem:

  http://social.Microsoft.com/forums/en-us/genuinevista/threads>

  2 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

  Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:

  http://go.Microsoft.com/fwlink/?LinkId=52012>

  3. try the listed here appropriate phone number: phone numbers Microsoft Activation centers worldwide:

  http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx>

  UTC/GMT is 21:19 Saturday, may 12, 2012

• When you try to activate Windows, I get a message that I have exceeded the number of times that I can activate my OS.

  Reactivation of my professional Windows

  I have a professional windows. I installed it on my Mac and I uninstalled it. But of course I have registered more than once in that it is the machine, but I uninstalled. But now I have an office and I want to use windows profesional in it. Now, when I tried to activate it, it said I crossed my activation limit. Not use it in any other machine. And if we use it in any other machine that I need to disable and want to turn it on in my office.

  Please give me a solution for this.

  Thanks in advance

  If it's a full license or upgrade of detail - you can move it to another computer as long as it is installed on one computer at a time (and if it's a version upgrade Windows the new computer must have its own license of qualification).

  Have you tried using the activation of the phone and talk to someone?

  To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

  1. Click Start, point to programs, point to Accessories, point to System Toolsand then click Activate Windows.
     Or, click on the Activation of Windows icon in the notification area.
  2. Click on Yes, I want to telephone a customer the service representative to active windows now.
  3. Click read the Windows Product Activation privacy statement, click new, and then click Next.
  4. Follow the steps in the Activate Windows by phone dialog box, and then click Next.
  5. When you are given a number and call don't select any option and wait for a person pick up, then explain what happened.

  The American phone for activation number is 1-888-725-1047

  How to activate XP:
  http://support.Microsoft.com/kb/307890

• I'm trying to watch videos on the BBC website, and it says that I don't have the medium appropriate - when I try to download Adobe Flash Player, it says that I must first leave Firefox - can you help me please download some media to watch these video? Tha

  Firefox is our main source of internet but when I try to watch videos on the BBC website, it says that I must first download Adobe Flash player - when I try to do, it stops, indicating that I must first leave Mozilla Firefox - can you please help? Thank you

  Close the firefox window, and the installation should continue. Or, press CTRL + ALT + DEL, find firefox.exe in the process and end it by selecting it and pressing del
  Then it should continue. If this isn't the case, close the flash installation window, make sure that firefox is closed, then re - open.