When I try to open a PDF from a Web site or open in an e-mail, I can't read the file.

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  Hi Mary,

  Thanks for posting your query in Microsoft Community.

  I understand from the information you have provided to us, you are facing problems when printing PDF documents. I will certainly help you in this matter.

  1. What is the operating system installed on your computer?

  2 have had any changes made to the computer before the show?

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  Resolve PDF printing problems. Acrobat, Reader

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