When I try to play in full screen, it shows the game as a window in the middle with black borders around it

When I try to play in full screen, it shows the game as a window in the middle with black borders around it, please help. THX. It's like pic

The first thing to do, if you have not already, is to update your video card driver.  Once this is done, if the problem persists, contact the manufacturer of game for a possible fix or the update of the game.  If this is the only program that he comes up with seems so they need provide a type of update. Mike - Engineer Support Microsoft Answers
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