When I try to use my webcam in my hp laptop it reads this "no webcam not detected, try plugging your webcam" I can't connect the webcam if it is installed. What should I do?

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  Hi jonathan,.

  How do you mean that you connect it with your iPhone? This isn't something you need to do for mobile LR.

  In LR Mobile, when you import photos into the application, they are synchronized via Adobe Creative Cloud. When you open LR CC on your desktop and connect using the same Adobe ID on the phone, the photos will be automatically syncs down to the office. There is no need to connect the phone to the PC.

  Mike

• I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I

  I'm currently developing apps on my creative cloud. My account has two subscriptions and I am trying to use one of them, but after that download the message of "no subscription found" apps will appear when you try to license. How can I access the apps? I use a Mac

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  Please see connect and disconnect activate Cloud Creative applications

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

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• I downloaded 2015 CC, now everytime I open Photoshop, all my images previously edited re-open as "recovered".  When I try to close them, photoshop stops working instantly and closes!  SO FRUSTRATING!  What should I do to fix this?

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• I download InDesign (I paid for it, so not the trial version), but I can only find the button/link "download trial". What should I do?

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  Please refer to the help documents below to download the application Adobe CC:

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  Hello ConnorMurphy,

  I'm sure you used a police typekit on the page mentioned in the error. Try the solutions below, and you should be all set.

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• If I forgot my new password for my email and I can't connect and I forgot my secret answer what should I do?

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  You can answer me as soon as possible its so important to me

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  Kind regards

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• I can't push the same button twiece quickly. What should I do?

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• I come from components to build a new computer. Try to use the Windows XP Pro computer old version but after BIOS and XP installation I get the error "file not found \i386\ntkrnlmp.exe. The error code is 7. "What should I do?

  New components is a new computer.
  Inserted the XP Pro CD in the drive but get the error "file not found \i386\ntkrnlmp.exe. The error code is 7. »
  Rebooted comp 5 times with the same problem after BIOS.

  Hi Milkshake83,

  Thanks for posting. Proceed as follows for this error.

  Method 1: Restore the default settings of the BIOS WARNING: this procedure may involve changing the semiconductor (CMOS) settings of the computer's complementary metal oxide and by changing the BIOS of the computer. Incorrect changes to the BIOS of your computer can result in serious problems. Change the CMOS settings of the computer at your own risk.

  To resolve this issue, restore the BIOS of the computer to its default settings. For more information about the correct settings of the BIOS of the computer and how to check and change these settings, see the computer documentation or contact the manufacturer of the computer.

  In addition, to confirm that the computer's BIOS is current, contact the computer manufacturer to inquire about the last update of the BIOS available for the computer.

  Back to top

  Method 2: Remove the faulty RAM to resolve this issue, remove the memory modules installed in the computer.

  NOTE: you must leave enough RAM for the computer to start and run Windows.

  For more information on the amount of RAM that is required to run Windows, click on the number below to view the article in the Microsoft Knowledge Base:

  304297 configuration (http://support.microsoft.com/kb/304297/) System requirements for Microsoft Windows 2000 operating systems

  If the error message described in the "Symptoms" section of this article appears again after removing the memory module, remove a different memory module. This procedure may ask you to restart your computer several times to identify the specific memory module that is not working properly.

  For more information about how to add and remove RAM to the computer, contact the manufacturer of your computer or see the documentation that came with your computer.

  http://support.Microsoft.com/kb/318729

  I hope this helps!
  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• In Windows Media Center, it has an option for Internet TV. When I try to use it, it has a popup that says that this feature is not available in the Canada. I am in Pa, USA.

  Internet TV in Windows Media Center

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  Barb thanks for all your help. I do not have it work, but I've upgraded to windows 7 and now it works.

  ~ James

• When I try to activate Windows Vista it tells me "the prduct key that you entered is already in use.

  "The prduct key that you entered is already in use.

  When I try to activate Windows Vista, it tells me 'the prduct key you typed is already used' I have no other PC which uses this product key, even though I've used it before. My question is can I use it again?

  When I try to activate Windows Vista, it tells me 'the prduct key you typed is already used' I have no other PC which uses this product key, even though I've used it before. My question is can I use it again?

  Here are 2 tutorials showing you the same method... Activation by telephone.
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  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  http://vistasupport.MVPs.org/product_key_already_in_use.htm

• When I try to print from photoshop cc I get the message "the instruction at 0xb660643f referenced memory at 0 x 00000006. the memory could not be read. I'm running on Windows using Intel (R) Graphics 4600 8.1

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  Hi Tanuj,

  Thanks for your reply. The problem seems to be a damaged printer driver. I tried to print from my laptop computer rather than my PC and that worked OK. I downloaded the latest driver for the Epson 3880 but then find that the print spooler has become invalid. When I restarted the print spooler, everything worked again and I'm able to print as usual.

  Concerning

  Gordon

  Gordon Gentles

  [email protected]

• When I try to export my video, I see in the "output" section the word "unzipped".  What does that mean? How should I do?

  When I try to export my video, I see in the "output" section the word "unzipped".  What does that mean? How should I do?

  Hi Nicolas,.

  Uncompressed refers to the expression for the video that is never really compressed.

  There is a wiki on the full uncompressed video link:video uncompressed - Wikipedia, the free encyclopedia

  If you don't want to export uncompressed format, you can change the Format of Export or predefined in the export window.

  Kind regards

  Navdeep Pandey

• Install Acrobat DC says I have a newer version installed - what should I do?

  As topic, Acrobat DC installer says I have a newer version installed - what should I do?

  I had installed DC previously, but it doesn't work anymore, so I uninstalled, then I tried to reinstall - think that some files must have left me, but I don't know where to look.

  Thanks for any help,

  Craig

  Hi craighealdpoint,

  Please use Download Adobe Reader and Acrobat tool - Adobe Labs cleanup tool to completely remove DC Acrobat (if you are using Windows), and then restart your system.

  Then try to reinstall the application from the following links:

  Adobe Acrobat Reader DC: Adobe - Adobe Acrobat Reader DC Distribution

  Adobe Acrobat DC: download Standard or Pro versions of Acrobat DC, XI or X

  Let us know how it goes.

  Kind regards

  Meenakshi