When I try to watch a flash video, I sometimes tells me that I don't have Adobe Flash.
I used to have adobe 64-bit flash player. now my dell 1558 said series I have a flash drive 32-bit in the control panel even if Ive tried repeatedly download the 64-bit version. When I watch videos from YouTube sometimes it will say that I can't watch it because I need a flash drive and when I followed the link it never installs with success as the occours of problem. also sometimes it says that I don't have the right plug in. im not too special with a laptop so would appreciate any help or advice, thank you very much
Hello
1. what operating system is installed on the computer?
2. what web browser do you use to watch videos?
Method 1:
If you are using Internet Explorer to watch the videos, check out the following.
See the link below: the video problems using Internet Explorer.
http://support.Microsoft.com/kb/2532294
Method 2:
You can check if uninstall and reinstall the flash player help.
Uninstall Adobe Flash Player. Use the link below to download the flash player uninstall tool. Follow the steps mentioned in the link.
http://kb2.Adobe.com/CPS/141/tn_14157.html
See section provided below for instructions on troubleshooting.
Troubleshoot Flash Player installation | Windows
http://kb2.Adobe.com/CPS/191/tn_19166.html
Sometimes the Flash is corrupted. You can download the latest version from the following link.
http://get.Adobe.com/flashplayer/?promoid=BUIGP
Note: the third-party products or services mentioned here are manufactured or provided by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Tags: Windows
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