I've upgraded Windows Vista to Windows 7 and my Dell 946 all in one printer is unresponsive. I get a message to 'enable bidirectional communication in my printers properties dialogue', but I can't find it.

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  Hi Peter,.

  Thanks for posting this question in the Microsoft Community.

  I understand that it must be frustrating, but don't worry, we are here to help solve the problem and guide you in the right direction.

  To help you to propose measures to solve the problem, I would appreciate if you could answer the following questions:

  1. you have any security program installed in the computer?

  2 what Microsoft FIXIT did you use exactly?

  I suggest you to install the drivers for the printer and check if it helps.

  You can also go through the steps in the article and check.

  Hope this helps and let us know if you need more assistance. We will be happy to help you.

• Reference Dell all-in-one printer 922-is not recognized in windows 8

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  Hi Linda,.

  You can visit the link next to the Windows Compatibility Center that describes the Dell 922 Photo all-in - one Printer is not compatible with the Windows 8 operating system:

  http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win8&Locale=en-us&TextSearch=Dell%2Ball%2Bin%2Bone%2Bprinter%2B922&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

  However, you can try to install the printer in Windows 2000 or Windows XP compatibility mode and check if this solves the problem.

  Reference Dell Photo All - In - One Printer 922, v.G21, A04

  http://www.Dell.com/support/drivers/us/en/04/driverdetails?DriverID=R102523

  To install printer drivers in Windows 2000 or Windows XP compatibility mode,

  a. right-click the installation file, and select Properties.

  b. click on the compatibility tab.

  c. in compatibility mode, check the run this program in compatibility mode for: option.

  d. Select available options under Windows 2000 or Windows XP .

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  See the link below for more information about compatibility mode:

  Make older programs in this version of Windows

  http://Windows.Microsoft.com/en-us/Windows-8/older-programs-compatible-version-Windows

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