When you try to access a Web Site

When you try to connect to Web Sites requesting my user ID when I try to enter it can't do.  The reason in

that my ID is Alpha numeric. When I enter the Alpha which is OK. but when I add the digital all I get is Alpha?

This only happens when you try to access a Web Site.  Microsoft Word works very well. In fact I can type my user ID in Word and copy paste into the connection site. Which works very well.

It makes no difference as to what I use either Internet Explorer, Firefox or Google.  Please notify.

Hi RHubley,

What type of computer you are using?  It would be helpful to give details such as the type of computer, operating system, product number, etc..

Thank you

SunshineF

Tags: HP Desktops

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