When you try to download Firefox. I click on Run and a box pops up and says 0% and then extracting more nothing... no download no other pop ups

I tried to download Firefox several times. I have windows 8. When I click Start the download and the box downstairs comes up and asks if I want to run, save or cancel. I click on run. The next area that appears is a time bar as pop-up that says 0% extracting... never none goes further. This area stays on the screen for a few seconds then nothing. There are no more pop, Firefox is not the cases that are on the computer. Any ideas on a step I have to take for it to download completely.

Make sure you use the official mozilla site (or http://www.getfirefox.com/) by your download.

You may temporarily need to turn security software before install Firefox.

See the installation instructions:

You can try first to use the option to save the Setup program file that you download instead of run. Try to run it once it is downloaded to your computer, but make sure that the computer is connected to the internet.

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