When you try to receive updates get error code 80070005 "windows can not find updates."

I have Vista Home Basic. I didn't update of microsoft since 07/12/11. Obviously that's when support for SP 1 ended.  But I have 2 SP.  I was on the support online chat with microsoft for 2 hrs and unresolved problem.  All of the suggestions.

Please answer all the questions of diagnostic following by number in your very next answer (no need to quote this post):

1. when your computer was brand new, you made or did you NOT download/run the McAfee Consumer products removal tool & restart Windows BEFORE installing Norton AntiVirus AND BEFORE you have installed the updated updated?  [YES/NO]

2. have you updated Norton AntiVirus (NAV) over the years (for example, NAV 2009 > NAV 2010 > NAV 2011)?  [YES/NO]

3 were charged for 2 hours with Support MS cat?  [YES/NO]

4. in Firefox, Chrome or any other browser alternative never was installed?  [YES/NO]

5 have you ever used a "registry cleaner" (e.g., Registry Mechanic;) System Mechanic; RegCure; Advanced SystemCare. PCTools optimizer; CCleaner)?<=this just="" a="" question,="" not="" a="" recommendation="" or="">

Tags: Windows

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