When you try to upgrade XP Home to XP Professional I received a message: the version of Windows you want to install is older than what is currently installed.

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• When I try to upgrade XP Home to XP Pro I have this message "my current version of windows is higher then the version on the CD.

  I'm trying to upgrade from windows XP home, XP Professional.

  When putting the CD and try to upgrade, I get a message that my current version of windows is higher then the version on the CD. How should I complete my upgrade?

  So I think you should written somewhere "includes Service pack 3" picture:

  http://www.Amazon.co.UK/Windows-XP-Pro-1PK-SP3/DP/B0018RCAD4/ref=pd_sxp_f_i/277-8948393-6826463

  (click on the image to enlarge)

  At the root of the Windows XP Professional with SP3 CD - I see the files:

  WIN51

  WIN51IP

  WIN51IP. SP2

  WIN51IP. PPP

  To root only - the CD Windows XP Professional with SP2 , I see the files:

  WIN51

  WIN51IP

  WIN51IP. SP2

  LC

• When you try to upgrade to photos in app store I get this message "the object you requested is not available in the store US." does anyone else have this problem or can you tell me how to find pictures in the app store

  "When you try to upgrade to photos in app store I get this message"the object you requested is not available in the store US."does anyone else have this problem or can you tell me how to find pictures in the app store" someone else meets this.  Is it me or is it pictures?

  Ever photos first? It should have been included when you first update of Yosemite and now El Capitan. I know that iPhotos updates get a message like that, but I didn't know the Photos app with a message with it.

  Update to iPhoto to Photos for OS X - Apple support

• Why, when I try to upgrade to 8.0.1, I still end up with the same version and a message that says "you are not on the latest version of Firefox. Update today to get the best of the Web! » ?

  Yesterday, I tried to switch to 8.0.1 twice. Both times the upgrade process seemed to work. I downloaded the files, clicked on install, he says it's "housekeeping" (removal of the old version?), but in the end, I'm still under the old version even.

  I've updated home on my laptop, no problem.

  See:

  • https://support.Mozilla.com/kb/common-questions-after-updating-Firefox

  See also:

  • https://support.Mozilla.com/kb/how-do-i-get-Firefox-button
  • https://support.Mozilla.com/kb/why-are-tabs-top

• We try to upgrade Vista Home Basic on an Acer Windows 7 but cannot because there is not enough space on the hard drive.

  We try to upgrade Vista Home Basic on an Acer Windows 7, but does not because there is not enough space on the hard drive C. I have another drive that is empty, hard drive called D data and will not go to it. What I can do. I just spent $ 125 for this upgrade.  Thank you

  original title: try to upgrade to Windows 7

  Hello

  you are posting in the wrong forums

  These are some Vista Forums

  You can read this information to see if your machine is compatibile Windows 7 and repost in the correct Windows 7 forum (link below)

  so eager to upgrade to Windows 7, it will depend on if the manufacturer of your computer/laptop has windows 7 drivers available for your computer/laptop as to whether Windows 7 will work properly on your machine

  check with them

  and read this

  Windows 7 upgrade advisor

  http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=1b544e90-7659-4BD9-9e51-2497c146af15

  Windows 7 system requirements

  http://Windows.Microsoft.com/en-us/Windows7/products/system-requirements

  Windows 7 upgrade paths

  http://TechNet.Microsoft.com/en-us/library/dd772579 (WS.10) .aspx

  _____________________________________________________________

  and the link below is to an instance of installation of Windows 7 for any other questions about the installation of Windows 7

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-windows_install?page=1&tab=all

• I just downloaded the Muse CC of the creative cloud trial version.  But I got the following error message when I try to open my muse program.  "This file Adobe Muse of the site requires a newer version of Adobe Muse.  Please upgrade to the latest version.

  I just downloaded the Muse CC of the creative cloud trial version.  But I got the following error message when I try to open my muse program.  "This file Adobe Muse of the site requires a newer version of Adobe Muse.  Please upgrade to the latest version. "But the system keep telling me that my version is up-to-date.  Help, please.

  Hi Mandy,.

  Please check the system requirements for Muse system requirements | Muse , if you are on a 32-bit system, it is possible to use the old version of Muse.

  Kind regards

  Akshay

• Windows gives me a blue screen when I try to upgrade my Dell 650 Intel Xeon cpu (2) a 4.2 GHz to a 3.6 GHz

  Windows gives me a blue screen when I try to upgrade my Dell 650 Intel Xeon cpu (2) a 4.2 GHz to a 3.6 GHz

  Hi, I was wondering if I need different software or?   Tent for upgrade achieve performance more than one old computer.   When I turn on the computer, it starts to initialize, then turns on the blue screen, all new material that was added.   3.6 GHz was also used in the 650's.  Just by looking at the cpu they look the same to me.  Any ideas is better than what I have now.   Dell number is 4QXB451

  This isn't the site for these answers... Try intel.com/support/cpu

  Youre pc requirments are based on the chipset boards, chips intel only run with

  the default CPU.

• Error message: "the version of this file is not compatible with the version of Windows that you are using", when you try to run an old ms - based back program in Win-7 Ultimate 64 bit.

  Original title: program compatibility Application Applications App Apps game games Legacy Crash crashes Hang hangs

  I get this message when you try to run an old MS-DOS - based program in Win-7 Ultimate 64-bit.

  "The version of this file is not compatible with the version of Windows you are using. Check your computer system information to see whether you need a x 86 (32 bit) or x 64 (64-bit) version of the program and then contact the software publisher. »

  I understand that I am under a 64 bit OS, but is it possible to get this program to run? I was wondering if anyone has tips :)

  Hi Bcopeland,

  Thanks for posting your question in the Microsoft Community.

  Based on the information, you are trying to install and use an old ms - dos program based in Windows-7 Ultimate 64-bit.

  The problem is a software that was created for Windows 95, 98, and Windows XP has no way to work correctly with an operating system that didn't even exist when the software was written. However, the error message you get normally means that you have a 32-bit software that you are trying to install on a 64-bit system.

  You can check the compatibility of the program with Windows 7, in the Compatibility Center.

  Compatibility Center

  If the program is not compatible, then you try to install and run the program in compatibility mode.

  a. click right on the program.

  b. click Properties.

  c. click on the tab compatibility.

  d. Select run this program in compatibility mode and select Windows Vista or whatever to use the system, the program was executed successfully.

  Here is an article that gives you more information on this:

  Make older programs in this version of Windows

  If the problem persists, you can get in touch with the software vendor to see for the latest version of the program to use the same system of 64-bit Windows 7.

  Hope the helps of information.

  If you need assistance in the future to resolve any issues related to Windows, post your query and we will be happy to help you.

• Error "a newer version of quicktime is already installed" when you attempt to install QuickTime

  I am running Vista as an administrator.  I was running itunes version 8.03 for several months.  When I went to upgrade to itunes 9.x, I started to have problems. the upgrade was unsuccessful.  I then uninstalled quick time and itunes and all the other software Apple via the Control Panel, windows Install CleanUp and also delete the apple key in the registry under the local computer and the current user.  I did a search on the computer and remove all apple, quick time and records of safari.

  I have also created a new administrator user and tried to install through this user, without success, exact same results.

  When I try to install itunes via the downloaded executable software I get the error «a newer version of quick time is already installed...» »

  I spent several hours on the phone with Apple and they indicated that they believe that vista is now a registry entry somewhere for quick time that causes the problem.  They suggested that I contact Microsoft.

  At this point, I can't use my i touch and would like to get this resolved as soon as POSSIBLE.

  Hello flybydug,

  Thanks for posting on the Microsoft answers Forum.

  Apple should have been able to tell where, in the registry that QuickTime written in. However, review the information below.

  1. go to C:\Program Files and delete the entire folder QuickTime.

  2. click on start - search/search - all files and folders, select the hard disk (C :) to look in, type in QuickTime, and then click search / search when list files appear, click right on and remove any that you confirm are associated with QuickTime.)

  3. Click Start, type regedit, and then click OK. Click on the + to:

  Go to: HKEY_LOCAL_MACHINE\Software
  In the software submenu, click directly on the entry of Apple Computer, then scroll for QuickTime, right-click and select Remove.

  Note: If you click on the + to the "entry of Apple Computer, it will grow and you should see"QuickTime"which are listed there.

  4. exit regedit. It will save their output.

  I hope this helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• When installing CD collection national geographic Gets the error, "the version of this file is not compatible with the version of Windows that you are using".

  Original title: the version of this file is not compatible with the version of Windows you are using. Check your computer system information to see if you need a X 86 (32-bit) or X 64 (64-bit) version of the program, and then contact the software publisher.

  I have a large CD collection published by National Geographic. The difficulty lies in the installation of the program that displays the pages. Setup of the program ends. ins.  These Photo CD were produced by mindscape. When you try to contact them, they are based in France, and it is impossible to get support for this product. Is it possible to get the installer on the CD to do its job to provide a way to turn the 'pages '?

  Hello malaglinskom,

  In addition to what Azam offered, you may try the following:

  If you are running Windows 7 Professional or Ultimate version, install Windows Virtual PC and Windows XP mode (http://www.microsoft.com/windows/virtual-pc/default.aspx) and run your software in Windows XP.

  If you run Windows 7 Home Premium, try VirtualBox (www.virtualbox.org) or VMware Player (www.vmware.com), or any other software virtualization part 3^rd and install a separate copy of Windows XP (family or professional edition) for this purpose. You can find the virtualization software free that will run on Windows 7 Home Premium.

  Hope this information helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I have itunes 12.4.  When I try to add a new song to icloud music library I see the following message: results of genius cannot be updated because the iTunes Store does not recognize your iTunes library. "Then said to turn off genius, no not such optio

  I have itunes 12.4.  When I try to add a new song to icloud music library I see the following message: "Genius results cannot be updated because the iTunes store does not recognize your iTunes library."  He then ordered me to turn off Genius, and then turn it back on.  There is no option.  Othe impossible of access devices correspond to these songs via itunes.  Any help would be appreciated.

  Hello Subocz E M.

  Thank you for using communities of Apple Support. I see that you had problems adding pieces and turn off Genius. I know how it is important to be able to add music to iTunes. I'm happy to help you.

  Since you are being invited to turn off Genius, you can add music, please use the following information to resolve these two issues:

  Turn on or off the Genius

  If iCloud music library is enabled, you cannot disable Genius.

  Choose file > library > Genius (toggle Genius).

  Turning off the Genius Genius Genius Shuffle shuts and and the Genius Mix.

  12 iTunes for Mac: use Shuffle Genius, Genius or Genius Mix playlists

  Have an amazing day!

• When I try to highlight text on any page why it automatically scrolls to the top? Very frustrating problem just occurred, was not there before.

  Curiously, an error just for me that was not there until tonight (I have nothing new installed on my firefox). When I try to highlight text on any page why it automatically scrolls to the top? Very frustrating problem, no matter whether on gmail on an email, facebook or a web page regular when I try to select my browser text is now scroll upward on its own literally as soon as I'm going to highlight, that means I end up selecting everything on the page when it scrolls upward. Can anyone shed some light on how I can solve this problem suddenly?

  Thank you

  I am pleased to learn that you have been able to solve your problem of Firefox.

  I reported this problem to the addon developer, in the hope that they will be able to patch the issue soon.

  Please use the Mozilla Support Forums. We hope that you will continue to sail with us.

• When I try to open a game (Chess Titans, inkball, etc.), I get the following message: "c:\Program Files\Microsoft Games\Chess\Chess.exe the specified path does not exist.

  When I try to open a game (Chess Titans, inkball, etc.), I get the following message: "c:\Program Files\Microsoft Games\Chess\Chess.exe the specified path does not exist.  Check the path and then try again. "Should I do to get my games back so I can play them?  I've tried enabling/disabling of Windows features, but it did nothing.  I also tried to go through the run, but that has not worked.  And, I tried command prompt, but it says that I am not the administrator, who I am.

  Not accessible games

  I haven't had any changes consciously, and the games do not work in any user account.  When I've done sfc/scannow (command prompt) he said that I was not the administrator.  I could learn from another source to solve this problem - in the start menu, right click on the command prompt icon, and then click Run as administrator.  Hope everybody help with this problem.  If you do not have command prompt in your Start menu, any type of command prompt in your search box and it should appear.

  Anyway, my games work now.  Thank you

• I am unable to connect to the virtual pc Xp mode when I try to open a session given an error unable to connect to the domain that a domain controller is down or unavailable,

  I am unable to connect to the virtual pc Xp mode when I try to open a session given an error unable to connect to the domain that a domain controller is down or unavailable,

  Hi Rajendra Patil,

  I suggest you to ask your question on the TechNet Forums.

  Windows Virtual PC and XP Mode.

  http://social.technet.Microsoft.com/forums/en/w7itprovirt/threads

  I hope this helps!

• When I try to connect to my office it asks me to type in the security key

  I'm trying to find the security key for my office. my laptop has a wireless con.  When I try to connect to my office it asks me to type in the security key I don't know where to find it

  The key to security or password is usually configured by accessing the settings of your wireless router.

  You may need to contact your ISP for more details on how to do it.

  J W Stuart: http://www.pagestart.com