Where can I find the serial number of the product online, I ordered?
Where can I find the serial number of the product online, I ordered?
Hi tomkea FCP,.
I checked your account; I see that you recently purchased a membership Pack PDF Adobe. Therefore, there is no serial number required. To access your subscription, you can connect directly to https://cloud.acrobat.com using your Adobe ID and password.
Please let us know how it goes.
Best,
Sara
Tags: Adobe
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Title of the message was edited by: Brett N
Title of the message was edited by: Brett N
Visit this forum to find out more: http://forums.adobe.com/message/3987968#3987968
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Hello
my product bought and said didn't need a serial number:
A serial number is not required at this time. To get started, just download/install the product, sign in with your Adobe ID, and it will be ready for use.
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Some general information for a subscription of cloud
Cloud programs do not... serial numbers use you login to your account to cloud paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
If you do not purchase a subscription of cloud, what have you bought?
.
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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