Where can I use API in ICM

Hi list;

I'm VC ++ with ASP and MSSQL, I would like to know where I can use the API of Cisco in ICM to add on applications and so on.

Any help to guide me?

Concerning

Bilal

Bilal,.

With API ICM CTIOS, you can develop custom applications, agent and supervisor. CTIOS provides a complete set of API, ActiveX, COM, EYELASH and LASH of JAVA tools that can provide you with everything you need to develop custom applications.

Please, take a look at this link where all the programming guides are pleced:

http://www.Cisco.com/en/us/partner/products/SW/custcosw/PS14/products_programming_reference_guides_list.html

When you install CTIOS client applications, there are many examples to start your integration.

Hope this helps,

Juan Luis

Tags: Cisco Support

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