Where is the AE and the first Pro App in the cloud?
Currently I can't see After Effects or Premiere Pro according to the applications in the cloud. When will they be available?
What operating system do you use? If it's 32-bit windows, then After Effects and first won't be because they require a 64-bit OS
Tags: Adobe
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Hello! I tried everything, but I can change the "COUNTRY" element in my account ID /...
don't know why, but it's the USA instead of BRASIL, it is where I live. I want to buy the first Pro app and I can not because of that... Help me!!!
Fabrizio,
The country store & the Adobe ID, payment details must be same.
For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:
Change the country associated with your Adobe ID
If you wish to contact our support group for assistance, please visit this link: (be sure to connect to adobe.com with your Adobe ID first)
CC_membership-account-payment-support
Guinot
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I downloaded creative cloud with CC Photoshop, Premiere Pro CS6 and DC Acrobat install however Premiere Pro does not open. When open the button is on the other app, the first Pro app said only "up-to-date". If I click this, nothing happens?
check your directory program files adobe > first pro cs6 > first pro.exe file.
(restart the cc app will probably also work.)
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Hello I'm trying to download the trial version of photoshop and from first pro and the download stops at 42% to every time, what to do?
See the link below:
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The video is dark and black and white - first Pro CC 2014
Hello world
I just downloaded the demo for first Pro CC 2014 and started working on the beginner tutorials. Loading videos in PPCC, they play back very dark black and white. Audio is good but the video is barely visible.
I use the tut files from prod_cc_learn_pr_getstarted. Videos look in Windows media player and VLC, there seems to be something to do with the way PPCC is rendered.
Is there any configuration that I need to change or what material?
My GPU is a little and not supported by Adobe, but I thought that software rendering would continue to operate.
I have no problem with the video in Pinnacle studio or studio GoPro.
System:
Win 7 PRO
Intel Core i5 750 2.67 GHz
16 GB RAM RIPJAWS
ASUS P7P55D PRO
ATI Radeon HD 4800
Thank you
Samuel
Update:
I should have done a reboot before posting. The problem has been resolved.
Please ignore this message.
Thank you
Samuel
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First pro
You have a 64-bit operating system?
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Download of the first Pro CS6 with creative cloud...
I just creative cloud and I try to install the first Pro CS6. He came with a message saying that I could not download because I have Windows 7 32 bit and not 64-bit. Is there anyway that I can always download Premier Pro yet? I really hope so.
See also http://www.adobe.com/products/premiere/faq.html#64bit-support
"I use a 32-bit version of Windows and want to buy CS6 Production Premium or Master Collection. What should I do? »
Under Windows, versions CS6 from Adobe Premiere Pro, After Effects, SpeedGrade and still need a 64-bit edition of Microsoft® Windows 7.
If you use one of the following operating systems, you will not be able to install or run these applications:
- 32-bit editions and 64-bit of Windows XP Edition family or professional
- 32-bit editions and 64-bit of Windows Vista® Home Premium, Business, Ultimate or Enterprise
If you use one of the listed incompatible operating systems, Adobe recommends that you upgrade to a 64-bit Windows 7 Edition edition Home Premium, professional or ultimate edition.
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Uninstalling and reinstalling first pro
I will have questions and try to uninstall the first pro but the system is not coming up with the error message. Now, I can not run the application.
Sign out of your account... Uninstall... to run vacuuming...
-non-Cloud programs, to disable the service before uninstalling
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the vacuuming after uninstalling and before reinstalling is often necessary
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall
- and 5 steps in response to #1 https://forums.adobe.com/thread/2144928
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Where is the 'cloud' in "Creative Cloud"?
I'm sorry Adobe, but it annoys me a lot of time, you call it Cloud.
I am able to install it on two computers (only use it on one computer at the same time).
I have three computers... one office (at work), a laptop (at home) for heavy editing and a portable small for editing in the field.
I have no problem with your license, but if you want to call it Cloud, I should be able to use of whatever the Pc I use - as long as I don't use it on one at the same time.
You should change the title of "Designer Collection" (or something like that), or give the possibility to the user to install on multiple computers.
There is no cloud creative cloud. If the cloud is to store files, I have many other possibilities (for example. Dropbox) to do this.
Just a little sigh from me.
You can install the Cloud software on as many machines as you want and then manage that two of them, you have activated by connecting and disconnecting to the need
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Cannot install Adobe first Pro Trial on creative cloud
Cannot copy the file. Check the permissions and then try again
When I look at "more information", I get this:
Exit code: 147
-------------------------------------- Summary --------------------------------------
-fatal error 2, 0 error (s), 1 warning (s)
FATAL: Error (Code = 147) the "CopyFileCommand" command for the package: "AdobeFontsRequired_x64-mul", version: 1.0.0.1 FATAL: error during installation of the package (name: AdobeFontsRequired_x64-mul Version: 1.0.0.1). Error code: "147" WARN: cannot copy the file 'C:\adobeTemp\ETR6FAB.tmp\1\P2\AdobeVersioned\FontsFolder\MyriadPro-Cond.otf' in 'C:\Windows\Fonts\MyriadPro-Cond.otf' error 1224 the requested operation cannot be performed on a file with a user mapped section open.
-------------------------------------------------------------------------------------
I use Windows 8 (not 8.1) using a Z580 Lenovo i7 to address frequently updated and I'm sure I have 64 bit
I want to download After Effects so as to get the kit of the student with all applications, so I really need help on this.
Thank you!
08/01/2016
Hi Butterspread,
I recommend you follow the troubleshooting steps shared here to fix exit code 147: Exit Code 147 for Adobe first Pro CC (2015.3)
Let us know if that helps.
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I need help to put the soft ware on
Hi Leonard,.
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
For the CC desktop application, you can install any application.
Kind regards
Sheena
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There are other apps here, but I Don t know how to find the first. I tried selecting filter audio/video and it doesn´t appear. Help me, please
You MUST have a 64-bit computer what is your computer?
Adobe http://helpx.adobe.com/premiere-pro/system-requirements.html MINimums
-Programs does not appear if they are not installed on your computer
-http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
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Please, help!)
Anna, please check the help below document:
System requirements | Adobe Premiere Pro
Premiere Pro only works on the 64-bit computer.
This is why it is not filling upward anywhere in your machine.
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I just backed up my iPhone 4s to the iCloud. Where to look to see what has been stored? Y at - it an App or do I go online? New to this. Thank you!
You can't see what is stored in the backup.
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Successively earlier applications option and then download screenshot. We will check with the list of applications once.
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