I had the creative cloud on my laptop with adobe first pro, but I wiped my computer and then first pro disappeared and I need to re install
I need help to put the soft ware on
Hi Leonard,.
Please refer to the help documents below to download the application Adobe CC:
Download, install, update or uninstall applications
For the CC desktop application, you can install any application.
Kind regards
Sheena
Tags: Adobe
Similar Questions
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I had the creative cloud now for 4 months, but it says I don't have a subscription when you try to use PS, but I connect to Adobe and I do?
I have download it again and he takes me to a page where it wants a serial number, I'm something wrong or missing something?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I installed the creative cloud on my iMac. I have a subscription teacher since last year and I have the right to install my license on 2 computers (Mac book Pro and iMac). Once I decided to install the licenses of Creative cloud on my second computer (iMac), it does not work and says that it is already in use? I just installed my certificates on a computer (Mac pro boo).
What is the problem?
Hello
You can have the creative cloud installed and signed in on two computers as long as you don't use it on one at a time. Download and install as you did on the first computer, sign in to your Adobe account on the Adobe using your Adobe ID website, download the desktop app from clouds, then download the software. Sign on a computer that should not be used: log in and log out of the desktop Adobe Creative Cloud application
Also see:https://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
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And anyone who has used the creative cloud cleaner to help with installation problems? I should try?
Hi Alison,.
You do not specify the issue that you are facing, but you can restore Photoshop CC 2014.Please use the link below to find out how to install an older version of any Application Adobe CC.
How to find and install a previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team
Link to adobe vacuum as you said use the Adobe Creative Cloud cleaning tool to solve installation problems
Cloud troubleshooting creative risks troubleshoot Adobe Creative Cloud download and installation issues
Let us know if that helps you solve/Rolling back Photoshop.
~ Assani
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I get charged $74.95 per month for the creative cloud. I am trying to cancel it, but according to my adobe account info, I'm not on a plan. How is what happens? And how can I stop Adobe to credit my credit card each month?
Kindly Contact customer you can also try: phone support | Orders, returns of trade.
Let us know if you need assistance with this.
Atul_Saini
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Yesterday, I installed Photoshop CC (2014) through the creative cloud app. Now, when in Lightroom when I go to "Edit in" and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments", it opens Photoshop CC (2014) but my picture does not appear? My picture is displayed when I click on "copy edit" or "edit original".
How can I fix this so that I can open a photo in Lightroom WITH Lightroom adjustments? Thank you!
My problem has been resolved by Adobe engineers. It seems that automatic resettlement carried out by sets of upgrade to win 10 everything to "run as Administrator". The simple solution, they told me was to disable this limitation and now everything works as it should.
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Hey everybody, when I bought the creativity cloud I got a pc (windows) now I kind of do not use it, so I took the chance to buy a mac, but now I don't know how to convert the OBA to PCs an abo for mac. I couldn't find any useful responses in the field of support, so I hope someone here can help me? Thank you very much.
Your JJ
There is nothing to change. You can use your cc on pc and mac membership, at the same time, if you wish.
Just install the application of cc on your mac - download Adobe Creative Cloud apps desktop | CC free trial Adobe and use the app to install your programs cc
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Installation on my iMac (cloud of creative office and Lightroom) was without any possible problems. Second installation on my MacBook Air failld with 1 error. whole idea was wenn wring?
Rantognini please use the steps in the "Failed to install" error request Creative Cloud Desktop - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the creative Cloud Desktop application.
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How can I reinstall the creative cloud on my laptop after a reboot
I recently had to reboot my laptop and lost my creative cloud software, however I forgot my adobe email and log in so I did a new when I created my creative cloud membership, I have another account, but I got the details wrong account and use that one, all I want to do is cancel my existing account and membership and start again and re download the software on my laptop is it possible? If so someone can please help me
you have a paid subscription cc?
If so, you must use the adobe associated with this subscription id. which helps to contact support adobe during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
If you do not have a paid subscription cc, you should always use an adobe id (it is a valid email address). If you can not because you forgot your password, click the link to have your password reset/sent to your e-mail address.
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I have the series with CD-rom, but I changed my computer and would need to download now
Hello
I bought the CC series and now my computer has no cd rom entries. Can I download it?
Thank you
Gérôme
It is is not clear to me what you want to download, so here are a few general links to various programs...
NON-CLOUD
Download and Installation Help-
https://helpx.Adobe.com/download-install.html
http://www.Adobe.com/downloads/other-downloads.html
CLOUD
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.html
Creative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Install, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
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How to download the software again to create DVDs with adobe first CC
Hi, I would like to create a dvd from a draft amendment in adobe pro cc first and I can't download the software again on the cloud. I see I can use CS6 again but I can't find it anywhere. Someone can tell me where I could download it or is there another solution to create a good quality dvd. Thank you. (I have a windows PC 7)
Hello
Please see the below help document to install Adobe's Encore of CC:
CS6 still not installed with creative cloud
Kind regards
Sheena
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The conversion. MOV to work with Adobe Premiere Pro files
Hello
I write a question on behalf of the client. The customer needs to convert MOV files that play in Windows Media for files that are compatible with Adobe Premiere. Any suggestions?
HelloI suggest you to see link and check if it helps.If the problem persists, contact Adobe and check if that helps. -
Someone know where I can find the download for CS6? I have my serial number but don't know where to find the file to download.
http://www.Adobe.com/downloads/other-downloads.html can help
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Why the creative cloud is empty?
Hello. I had the creative cloud for about a month. The Cloud interface is an empty screen. I had uninstalled, then reinstalled, but now he is gone again. Do I have to redo the same process? If Yes, I'll lose my software I have already downloaded?
White screen
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Can't completely uninstall the trial version of the creative cloud
Hey guys! So finally, I subscribed to Adobe Creative cloud after using the trial version for a month. But whenever I try to download the creative cloud on my computer, I get this error message saying that I have a creative open cloud. I then uninstall all the software that I had the trial version, but I still get the error - 86. What can I do? I had the creative cloud, so I could easily work on projects from the House class. Thank you
The it guy at work made me download the Adobe uninstaller program. After doing this I go to re - install the creative cloud on my computer and it worked. Thanks for chiming in well ^^
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