Which series is my Toshiba SA50-542?

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• Re: Can I use the other Satellite U400 series recovery disk

  I have Toshiba Satellite U400 121. My recovery disk does not work may be due the scratches that I see in it. I took the laptop to the Toshiba Center service and I got a negative support of them. They said, they can't put the Windows Vista because the recovery disk is not there, and they have put Windows XP inside and handed to me.
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  Post edited by: Mikael

  Hello

  I don't know Mr. which series Satellite U400-121, it is, but you must use the recovery disc designed specifically for this series of laptop!

  Another recovery disc cannot be used because the drivers and tools that have been implemented in the image of Toshiba are not designed for this series of laptop!

  By the way; You can order the CD from recovery from here:
  https://backupmedia.Toshiba.EU/landing.aspx

  Good bye