While a 7520: display panel 7520
Our Billboard on our wonderful 7520 is out!
I can always print from my computer and scan the screen is totally black.
No storms, no surge or anything... the advice or tips?
Screen black Gil
Hi @Gilpurchases,
Welcome to the HP Forums!
I noticed that you get a black screen with your HP Photosmart 7520. I'm sorry to hear that, but happy to help!
Please try a hard reset by going to this post, How to perform a hard reset, by @Rich1. It is very important to make sure that the printer power cable is plugged directly into the wall outlet, not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.
I would also go through this guide, HP printer will not be running or to respond when the power button is pressed.
The last step would be to try to plug a printer cable USB from the printer to the computer and do a firmware update. If it is available for your operating system. What version of Mac OS X are you using? If you do not know the operating system you are using, please visit this site. Whatsmyos.
Hope this helps, and hope to hear from you soon!
Tags: HP Printers
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