White, now computer screen died

Hello!

I hope someone here can help me shed some light on my problem!

I bought an Acer Aspire V/582PG 15.6 "HD touch about a month ago. Today, I was playing games with a couple of friends when suddenly the screen went white. I could still hear the music from the game and could talk to my friends on mumble. I tried to put the computer to sleep and then turn, but the screen is still White gloss. I tried to stop it and start over; the screen is always white.

I then plugged on my TV using hdmi. This allowed me to see the Windows login screen. Shortly after that I logged in Windows, the computer turns off. Now I can't start and none of the lights on the computer are on.

Does anyone have an idea what could have happened? Do you think that this is covered by the warranty? Never had a problem like this before...

Best regards

Bjorn Forsberg

This seems to be a hardware problem.

If you have a unit of the United States or the Canada, you can also live chat with a technician Acer: Acer-live chat

If you bought the computer in another country, you can contact support here Acer:Acer Global Support

Tags: Acer Laptops

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