Why Adobe cannot check my subscription if I pay already?

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• Why Adobe cannot initialize the program?

  Why Adobe cannot initialize the program?

  Hello

  Please see error: "Setup cannot initialize ' | Windows

  Hope that helps!

  Kind regards

  Sheena

• I have a subscription, adobe cannot check the apps? It's cost me money.

  Why my apps are not checked when I have a subscription?

  There no doubt old license information still in the system. Just loging and again, should solve the problem.

  You can see how to do it here: w http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ho-to

• Why Adobe cannot create Photoshop tutorial videos that appear in IE?

  I have a Dell XPS 8700 running Windows 7 Professional SP1 with IE11. I have the latest version of Adobe Flash, 16.0.0.305, installed. When I try to display a lot of Photoshop tutorials all the that I get is a black field. It seems that I used to be able to watch them in Internet Explorer. I had a discussion with support and they said to reset IE. I did, but it did not help. Then they said to visualize in Google Chrome. I tried and it worked. I HATE GOOGLE CHROME! Is there some files of the codex I can download to watch them in Internet Explorer?

  As a side note, the same thing happens on my laptop running Windows 7 SP1 Home Premium.

  Thank you

  Bob

  After uninstalling Flash Player, deleting files as explained in the page to uninstall and reinstall Flash Player I finally solved this problem by following the instructions at How can I fix Windows with Flash Player permission problems?

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• Why will not accept code redemption, even if I already have the serial number?

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• I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up Adobe says that it cannot find any subscription associated with my Adobe

  I have a new subscription to creative cloud, which is paid, received a Bill and I have an account. When I launch Illustrator, so I can only use the trial version. A pop-up window Adobe says that it cannot find any subscription associated with my identification code Adobe what can I do to change this?

  Hello Hans,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• Why, when I cancelled my subscription-CC, Adobe now not allow me to open my legally purchased CS6 applications?

  Why, when I cancelled my subscription-CC, Adobe now not allow me to open my legally purchased CS6 applications?

  Hi iancool,

  This is a known error and can be solved by following this Guide:

  " Adobe Creative Suite 6 applications unexpectedly back in trial mode

  Kind regards
  Maurice

  
  

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' to help future customers with the same problem. Thank you!

• I called adobe and cancelled my monthly subscription... Why adobe continue to send new invoices?

  I called adobe and cancelled my monthly subscription... Why adobe continue to send new invoices?

  Please see I sent a private message.

• "Adobe cannot send now to send this file."  Why not?

  I want to send a group of interdependent 4 PDF files to an e-mail address. I'm subscribed to send Adobe. When I tried to send my files I received the message, "Adobe cannot send now to send this file." I'll be able to use this service, or do I just cancel my subscription?

  My first attempt was to Outbox on the screen of the Adobe Reader software. Who had failed. Once I registered correctly in Adobe send, I was able to send the same group of files without problem although I noticed that links incorporated to connect the files worked for the recipient of the shipment. Hyperlinks aren't a deal breaker as long as I can send the files as a group.

• I paid £8,57 for photoshop cc 2015 already. I have a cornfirm email to buy site why I cannot accese to my App. how I can do but I'm not paying for this application two times per hour, I said... Thank you

  I paid £8,57 for photoshop cc 2015 already. I have a cornfirm email to buy site why I cannot accese to my App. how I can do but I'm not paying for this application two times per hour, I said... Thank you

  Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

  then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If you don't have the cc desktop application, retrieve it and use it to install your programs cc/tests, https://creative.adobe.com/products/creative-cloud

• Why Adobe stopped sending me bills? I need to pass them on to the accountant and it's too much to remember to sign each month to download it manually.

  Why Adobe stopped sending me bills? I need to pass them on to the accountant and it's too much to remember to sign each month to download it manually.

  Hi Ricky,.

  Please check the help below document:

  Print a receipt of payment or invoice for your subscription to creative cloud

  Kind regards

  Sheena

• 3065dx dv7 - Win7 - BIOS update fail with cannot check the platform ID

  I have a 3065dx DV7 - Win7 Home Premium currently on bios F13. I downloaded sp55068 to update the BIOS and it continues with:

  Warning cannot check the platform ID

  Hello

  Version F.13 is the latest and stable version only the BIOS for your device.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=4041777#N1110

  sp55068 is not specific to your unit, which is the reason why you get the error

• My Windows Update cannot check updates

  original title; My Windows Update application is BROKEN

  Automatic updates was, but all of a sudden the error message says "Windows can't check for updates.

  EACH MS page or a site that I visit that discusses the importance of updating and the possibility of providesan to update, going through me the same process - where the error message "Windows cannot check for updates!  It's the Groundhog Day!

  GS72,
  Try the following and post return:
  Clean boot your PC, and then run Windows Update.

  Perform operations of KB883825

  Run the System Update tool and then try to update.

  Run a disk error check , then the System File Checker , and note the results.  If they fix all errors and rerun updates.

  When displaying the results also include the history of your anti-virus program before MSE.  What program did you have before MSE, how have you removed had expired subscription?

  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows cannot check the updates - C800044E error code

  Hello

  Since yesterday, I get a notification icon in the taskbar indicating that windows cannot check the updates. If I click on the icon and then click on the button "check for updates" in the new window, the search end reports that an error has occurred and the error code is C800044E. This happens every time after the computer starts and when I try to manually check for updates.

  The operating system is Windows Vista Home Premium 32 bit with OEM license.

  I already googled for this error code, but none of the suggestions found during the search worked. Mode by default with no results, I installed the MicrosoftFixit50202 (have not tried yet aggressive mode). I ran the malware Microsoft Windows (without threats found) removal tool. I downloaded and installed manually the KB947821 update for vista, also without results.

  The last successful update is dated more than a month previously, and I assume that at the same time, some important updates may appear. Can someone help me with this problem?

  I've already solved the problem by using the system restore (I used a restore enjoyed a week point).

  I'll answer your questions anyway, in which case this may help solve one similar problem to others:

  1 Vista SP2 (all updates important/critical installed as of October 1, 2010)

  2. Eset NOD32 antivirus/antispyware with current subscription. No third-party firewall (just the windows firewall).

  3-4. I have never installed a Norton or McAfee application on this computer, but I'm not sure if a trial version of Norton AV is pre-installed with this computer (if it did, I removed it when I originally set up the computer - almost 3 years ago).

• Could not start the automatic updates. Get an error that Windows cannot check the updates, D0000034 after the failure of the Java updates

  OP: Action Center... PC problem: 1 important message

  After the failure of the attempt to install the JAVA update, I received this message from Action Center... Windows cannot check the updates. So I was taken to the dialog box and retried to check the updates of windows fails again with the code D0000034. Also did a system restore to the place before the installation of JAVA update attempt, but was no help. Can you help me?

  Hello Irfan,

  Thanks again for your response. Since your last I discovered through my system status (Control Panel), I wrote that my product ID and the Windows 7 activation status not available. So I followed instuctions to help and microsoft support to activate.  Yet once, I got the error code D0000034 as before with the problem of update. However, I was given the opportunity to phone, but received no phone #. I bought the DVD of Windows 7 and installed on the PC that was custom built for me.  On the site Web microsoft help and support, I was asked for the product ID, which according to them is a # 20 numbers.  Not the only one, I have is the product key which is one 25-alpha-numeric.  I tried to enter only and does not pass.  This is why I say that I can pay for help since I did not ' have the product ID.  Maybe it isn't your area of expertise, Irfan, but I was hoping... I re - install windows on last April when I got in trouble and probably did not re - activate? What do you think?  If you can get back on track, I would be very grateful and thank you once again to be a big help!

  wandrinstar

  Please ignore above request. I have since re-activated Windows and the problem was solved with technical assistance telephone and thank you again for your help, Irfan. Also thanks to all the people answering the phone at microsoft. The experience I had was really a pleasure. I wasn't expecting such an attitude courteous and professional.

  Keep up the good work,

  wandrinstar