Why all my scans want to save under the same name of the old file?

Whenever I'm doing a scan, he invites me to save the scan to an old file that I used several months ago!

How can I get rid of this file name and replace it with the word "scan" as it did when I first came to this printer?

Hi joanne322 and welcome to the HP Forum,.

I understand that you do not want to change your default scan file name. I'll try my best to guide you in this.

If you have not created your new analysis file, please create one.

If you have the old Solution Center follow these instructions: click on Scan - click on change settings - click on save to save the file Options - go to the save location and click Browse and locate your new analysis file and click - click OK

If you have the latest version of the wizard of the printer, follow these instructions: click on scan a Document or a Photo - click advance settings - click the Destination tab - go to the save location and click Browse and locate your new analysis file and click - click OK

If it does not you could please send me your model number so that I can better guide you.

I hope this information can help, let me know how it goes.

Thank you

Tags: HP Printers

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