Why can my new installation on the new laptop I register not correctly on my account?
I downloaded and installed Photoshop on my new pc. I have connected to my Adobe account and - of course - disconnected all previous installation on both old 2 PC, but every time I start using PS a window pops up saying that the trial period is over and ask me to access and connect to my account.
What is the problem? (my annual subscription is of course still running...)
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Tags: Adobe
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