Why can't connect to the CC from Adobe as before and update? ....

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• I get a pop up message the first time I open Photoshop CC for the day, "we sorry that we are unable to connect to the server from adobe at the moment..." I followed instructions to turn off my antivirus and firewall, then open it. But the problem still re

  I get a pop up message the first time I open Photoshop CC for the day, "we sorry that we are unable to connect to the server from adobe at the moment..." I followed instructions to turn off my antivirus and firewall, then open it. But the problem still remains. What can we do?

  Moved to this discussion in the creative forum cloud download & install.

  R.O.B. Please see Sign in, activation or connection errors. CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for more information on how to resolve the error of connection between the computer and our activation server.

• How can I remove all the files from adobe?

  How can I remove all THE files from Adobe? Including apps, preferences and all folders containing old items. Thank you!

  Use of the Adobe Creative Cloud cleaning tool to solve installation problems can help

• Why can't I run desktop applications from Adobe on Windows RT?

  Why can't I download the creative suites software to use on my tablet surface pro?  I called customer service and the answer was "well you just can't."  We support this particular or any device to Microsoft.  You need to buy an iPad or android device. ». The surface pro is a mini computer.  It has an Intel processor.  It should work the same as a desktop computer.  Why adobe doesn't recognize it?  Or I not been lied to support by someone to the customer?

  RT of Windows cannot run Windows applications (such as Adobe Creative Cloud applications).

  Windows RT can only run applications specifically designed for tablets.

• Why can't connect me the my book to my PC

  I have a laptop (MY BOOK) to store my photos and I can't connect it to my dell pc

  Please help me

  Please indicate the details of the computer (laptop / desktop / Windows version) and the exact model of the external drive WD MyBook.

  WD hard drives are wok with Windows 7.

• CC update stops at 2%. Network does not connect to the server from Adobe. What can I do?

  Hi guys,.

  I have a big problem to update my CC cloud. It stops at 2% and I don't really know what to do. It is really urgent, and I hope someone is able to solve my problem.

  Artur

  Hello

  Please see cloud creative app: updated installation: stuck at 2% Message 'tries to connect to the server'

  Hope that helps!

  Kind regards

  Sheena

• I have a xp edition version 2002 family and can not connect to the internet, is it possible to download updates on a different computer to a usb port and transfer updates

  Please could you help me that I am not the most until no one date when irt comes to this. my daughter has a windows xp version 2002 and I can't connect to internet, I know that the computer is dated but I'd like to update the computer, is it possible to download the updates on your part on my computer and transfer bu using a USB

  Hello

  The short answer is almost certainly yes.

  In order to better inform that we will need information from you...

  What is the brand, the range and the model of your PC (or card mother brand and model if a custom build)?

  What service pack are you in?

  • Hold down the Windows (between Ctrl and Alt) key and press Pause break
  • Examine what is listed in the system: section on your service pack level

  Is there any device listed in Device Manager problem?

  • Click Start
  • Click on run
  • Type devmgmt.msc and press enter
  • Search for devices in "Other devices" and devices marked with exclamation point (!) and let us know what they are

  Furthermore, we are not Microsoft, just a collection of individuals from all over the world who can help people like you solve their PC problems.

  Tricky

• I can't connect to the internet? I called Roadrunner and everything is good on the end there, it is something with the computer?

  Under network connection, it says connected

  Work offline is not checked

  Dell Dimension 2300

  Hello

  1 how long have you been faced with this problem?
  2 do you have you can all changes on the computer before this problem?
  3. what type of internet connection do you use?
  4. do you get an error message trying to browse the internet?
  5. have you checked if you are able to access the internet in safe mode with networking?

  In response to the questions above could help us help you better.

  See also the article below, that might help.
  How to troubleshoot possible causes of Internet connection problems in Windows XP
  http://support.Microsoft.com/kb/314095

• Creative application of cloud not connect to the server from adobe, or load the Welcome screen

  I have already downloaded a few creative applications and they will open / work. I want to download applications additional two, but the creative application of cloud does not connect to the normal home screen. I am under Creative cloud app on Mac OSX 10.11.3 3.5.0.206 version (El capitan)

  Someone at - it ideas?

  Thanks, I installed the soft newly released creative version of cloud and it fixed my problem. Thanks for the info Bani

• Why can I not download the files EN Adobe CS6 (while it works perfectly with CS 5.5)?

  This is an hour that I'm looking to download the files to install the CS 6 Design & Web premium and Adobe server won't transmit the two necessary files?

  There is - t - it a problem on the server or does still show several "white leg"?

  (pour the info, I support without concern the 8.8 version CS 5.5 GB)

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
  • Lightroom: 5.6| 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Download and installation to Prodesigntools help links are located on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions". window using the Lightroom 3 link to see these "important Instructions".

• Why can't connect using the address bar, while bookmarks and search very well working conditions?

  Addresses by typing in the address bar does not at all; bottom of screen says 'Done '. But clicking on bookmarks or a search works very well.

  Upgrade your browser Firefox 3.6.24 or 8 and check

  • getfirefox.com

• Why can't I find the recovery from system to system tools

  went I went on the system tools there is not option for recovering the system how do that

  Hello

  1. where was the system of recovery on system tools options?

  2 did you see before recovering the system on your computer?

  3. you remember any recent changes made on your computer before the show?

  If this is earlier then I suggest you to try the system restore

  How to use system restore to restore Windows XP to a previous state

  http://support.Microsoft.com/kb/306084

  Hope this information is useful.

• Hi all, I can't download photoshop on my mac. He tells me that it cannot connect to the server from Adobe and turn off the firewall, which I turned it off, but he's stuck on 42% downloaded.  Help, please.

  I bought the monthly subscription to photoshop and lightroom.  I have had no problem download of lightroom, but photoshop downloads only 42%, then no more.  Help, please.

  (1) disconnect CC

  (2) close all applications of CC for example Photoshop, Illustrator etc.

  (3) open CC

  (4) Begin download

  Let us know if that helps.

  Kind regards

  Mohit

• Why can I not use the arrow keys to scroll up and down Web sites more?

  When I'm on a Web site and I click anywhere on the Web site there is a flashing bar - sorry, don't know the technical term - you would find in a new document on hold for the next character to appear to the left of it. It's almost as if FF - not the Super-team - want to add me to test any page I find, but it's just a weird error.

  I assume it's because of this glitch (assuming) that when I go to press the up or down arrow keys it no longer cascades the screen smoothly like a parade of content; instead it just hops from top to middle to bottom and that's when it does anything. What gives?
  

  That behavior is characteristic for the active Keyboard Navigation . Press the F7 key, only once, and then test to see if things return to normal. The F7 key is a key off voltage for the keyboard navigation: http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works

• Why can't connect to web sites that require my username and password. window appears saying that this connection is not approved.

  This connection is Untrusted
  You asked Firefox to connect
  securely to the cards.chase.com, but we cannot confirm that your connection is secure.
  Normally, when you try to connect safely,
  sites will present a reliable identification to prove that you
  go to the right place. However, the identity of this site cannot be verified

  What should I do?

  If you connect normally to
  This site without problems, this error could mean that a person is
  trying to impersonate the site and you should not continue.
  Technical details
  Cards.Chase.com uses an invalid security certificate.

  The certificate will be more valid until 04/05/2010 17:00.

  (Error code: sec_error_expired_certificate)

  I understand the risks

  The date is on this PC set correctly in Windows?