Why can't encode a .mov using Adobe Media Encoder CC .mp4 or .ogv to use on board?

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  Hi lidiabetsabe,

  Thanks for posting your query in the Microsoft community!

  I understand that you are not able to play .mov videos in media player. I will try to help you solve the problem as soon as possible.

  (1) did you make any changes before the show?

  You can try the following steps and check.

  Method 1:

  Solve problems in Windows Media Player

  http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-problems-in-Windows-Media-Player

  Play an audio or video file: frequently asked questions

  http://Windows.Microsoft.com/en-in/Windows-Vista/play-an-audio-or-video-file-frequently-asked-questions

  Method 2:

  You can try to turn off and turn on Windows media player and check if it helps.

  Step 1:

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  b. click on "Turn Windows features on or off".

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  d. restart the computer.

  Links:

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  Codecs: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/codecs-frequently-asked-questions

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  Hi TacoRye,

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