Why can't I access Adobe ideas?
Since Adobe download, draw, the Adobe ideas app has not worked and it crashes whenever I open it before loading. I don't want to delete it because it has many designs out there, I would also be able to access these drawings. How can I fix?
Benedict,
This isn't a result of you download Adobe draw but rather the result of the update of your iOS device 9.
If there are drawings in Adobe ideas you need to recover, you can follow the steps that our engineers come with to get back them. They are available at https://forums.adobe.com/thread/1962985. This is a multi-step process, but it works.
Hope that helps.
Sue.
Tags: Adobe Draw
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