Why can't I open an email in zoho? Occurred on 2 different computer, different from firefox 2 different OS &; version 2. And it's not zoho.
I could connect to zmail of zoho and retrieve my mail but I could try to open 20 times, but I have nothing, not even an error message. I went into my settings on zoho and couldn't find anything that would cause it. So I connected my cell and no problem opening. So I tried to find an answer on your site of troubleshooting, but the only thing I found was reset and I tried, but same problem, I see nothing else wrong with it, but I do not always use all the capabilities of firefox.
The 1st time was on my desktop with Win7 and firefox v.20. I removed it and put v.15 in (Icouldn t find anywhere a v.17) 2nd time was on my laptop with Vista and firefox v.15. (I've installed this version once I changed the desktop computer. I'm a big supporter of mozilla and Firefox. I hate IE - any version. It would kill me to go to this extent, but that's enough to seriously consider finding something else. I'm at halfway to crazy in a good day so its not that far from go if I am driven crazy.
I also find firefox wont close completely unless I go into the Task Manager and ending the process, on both systems.
Update your latest version or download of mozilla firefox
Many issues of the site can be caused by corrupted cookies or cache. To try to solve these problems, the first step is to clear cookies and cache.
Note: This will be you temporarily disconnect all sites, you're connected to.
To clear the cache and cookies to do the following:
- Go to Firefox > history > clear recent history or (if no Firefox button is displayed) go to tools > clear recent history.
- Under "Time range to clear", select "all".
- Now, click the arrow next to details to toggle the active details list.
- In the list of details, see the Cache and Cookies and uncheck everything.
- Now click the clear now button.
More information can be found in article to clear your cache, history, and other personal information in Firefox .
This solve your problems? Please report to us!
Thank you.
Tags: Firefox
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