Why can't win 10 first elements 14 import .m4a files?

Hello

I'm telling a video.  (Yes, I could use the function of Narrator, but when you listen to the video, it means no talk of a second half after you speak, and it is impossible to stop (Yes, I looked to other messages of the forum to confirm)).

So, I got the brilliant idea to use "Dictaphone" of Windows 10 to record my voice while watching the video.

Under-Achiever... the file is saved, I can read the file and can hear me.

But when I try to add to a project through the media "add media" or simply by dragging in the audio crack down, I get the notorious 'the importer reported a generic error.

The first Web site stated that she agreed with .m4a files.  What gives?

Please, no workaround: I realize I could convert using another program, or burn to a cd as a file rip wav, etc, etc.  I want just the program I paid money to do what he said he can do.

What I tried: resettlement items 14, folders first specific move outside the main program folder, so it would lose its settings and I would have to reauthorize, import of other .m4a files I saved on this computer using my microphone, import the same file without any other medium (including video) present.

Any help would be appreciated.  Thank you.

Hi timb16485763,

To import a m4a file into Premiere Elements, you must install the latest version of QuickTime on your computer. Please get back to us with your findings.

-Odette

Tags: Premiere

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