Why Ctrl + T or new tab do not work?

I'm using version 3.6.15 and found problem yesterday when I press Ctrl + T, choose new tab or click + in the tab bar but it will not work, but in safe mode, it's working so I tried to uninstall and reinstall this version but it still the same problem.

The Ask toolbar is originally only in versions of Firefox 3.6.13 +. Disable this extension or uninstall it.

Tags: Firefox

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    Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/tools > Modules > Extensions) or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox/Firefox/tools > Modules > appearance).

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    Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that disables certain parameters, disables most Add-ons (extensions and themes).

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