Why do I get the error message: NO. CHM with error 2: when you connect windows 7

My husband clicked on a video from Break.com and after 3 seconds, the screen started jumping and making a static noise then shut down.  It restarts, but we ended up getting a blue screen which eventually do a windows repair, System Restore... etc.  Later, thinking it was a virus, I was able to do a scan, but it did not help.  I took the computer to someone else who tried a few things, anti-virus, one of them, but no virus has shown.    I was trying to get out of fashion "sleep" after using it successfully for months to happen, and you have disabled since this mode.  Now it's blindly for the computer to boot.  I'm not a techie or computer wiz, but I need to know what I can do.  I have an Acer Aspire with Windows 7 64 bit.  Now, when I log in I also get the error message. CHM with error 2:

Thank you

Hello

I suggest you use the scanner online and check if it helps. To do so follow the link below:

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Method 1:

Check the event viewer for the defective program or application that is the source of the problem:

http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

Method 2:

I suggest to start in safe mode and check if the problem persists. To do so follow the link below:

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Step 1:

You can also put your computer to boot and check for the issue:

http://support.Microsoft.com/kb/929135

Tags: Windows

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