Why hasn´t my payment appeared in my account? I paid a week in 16 Feb

A week ago I updated my mac to "elcapitan" and paid the creative 79Usd cloud-one month membership (thorugh paypal), in any case almost a week ago, my hasn´t subscription was published... What is happening?

Hi kyokot1817629,

I see that you have tried to order the subscription of creative cloud, however the order has not been processed.

Please contact your bank for that to be resolved.

Or for further information, contact Adobe customer care.

Adobe customer care http://helpx.adobe.com/contact.html

  • Remember that you are logged on the page with your Adobe ID.
  • Select your product and what you need help with
  • Click on the blue box "still need help? Contact us. "

Tags: Adobe

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