file contained a virus and was eliminated by trying to open attachments
When I try to open certain files, I get a message saying that the file contained a virus and was deleted. These files do not have a virus and I can open them from another computer. Help!
When I try to open certain files, I get a message saying that the file contained a virus and was deleted. These files do not have a virus and I can open them from another computer. Help!
You have requested the assistance of your provider of anti-malware software (Avast, AVG, Avira, Norton, McAfee, Trend Micro, etc.)?
Your PC is probably infected with the new variant of Sirefef AKA Zero access. One of the symptoms is that all downloads are identified as a virus...
http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=Win32%2FSirefef
Suggest you use HitmanPro Kickstart, which should remove this malware and fix changes made to the computer by the malware: http://www.surfright.nl/en/kickstart , you must use an uninfected computer to download it to a flash drive and then follow the specific directions on how to run the program on the infected computer. Hitman Pro Kickstart is available as a 30 day trial version.
For more information, see http://dl.surfright.nl/Kickstart-FAQ.pdf and http://dl.surfright.nl/Kickstart-User-Manual.pdf
If Hitman Pro Kickstart will not eliminate your problem, you may need to perform one or more of the following scanners in offline mode - you will need to burn a CD using another computer and change the sequence of starting your computer to run the scan - instructions are provided with the links:
http://support.Kaspersky.com/viruses/RescueDisk?level=2
http://www.BitDefender.com/support/how-to-create-a-BitDefender-rescue-CD-627.html
http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline
You may need to reformat/reinstall the operating system to recover from this malware.
http://ask-Leo.com/i_run_antivirus_software_why_do_i_still_sometimes_get_infected.html
Kind regards...
Tags: Windows
Similar Questions
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The file contained a virus and was deleted
Hello
I get the message
the file contained a virus and was deleted
This occurs in Internet Explorer, chrome, and Firefox (in Firefox I fixed it by going to about: Config), it started with the virus antivirus system care, which I removed, I did tests, which does not.
Disable the warning?
Thank you
I did all the steps in this entire thread and no solution (good ideas, but no solution). I believe that this error message "the file contains a virus' on all downloads came from a virus on a web page (this is what I saw in my case). When IE downloads a file, it shows he has a virus, but it's really not analyzed. I got this message even after I've completely removed McAfee and after I reinstalled completely IE10. It's a redirect using the points of analysis that the virus must have created. To resolve this problem, I went to C:\ and made a random generator DIR command He showed c:\program files\windows defender had these reparse points. When I looked for download the latest Windows Defender, says MSFT site is no longer used on Windows 7 64 bit so I deleted the subdirectory 'C:\program files\Windows Defender' and all of its subfolders and restarted. Problem disappeared. McAfee and MSFT Security Essentials scans do not have that automatically remove. Hope that helps.
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I'm unable to download programs and receive a message that says that the program contained a virsus and was eliminated.
Hello
I suggest you to follow these steps and check if that helps:
Method 1:
Try to run the online scan and check if it helps:
http://www.Microsoft.com/security/PC-Security/Malware-removal.aspxMethod 2:
Try to perform the clean boot and check if it helps:
http://support.Microsoft.com/kb/929135NOTE: When you are finished troubleshooting, make sure that you reset the computer in start mode normal such as suggested in step 7 of the above article.
It will be useful.
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On all downloads, I get the message "this file contained a virus and was deleted.
As it is now I can't sava as a document, update an existing program or download a new program. What should I do?
Hello RicharCarty,
Thanks for the return of the response. What antivirus software do you currently use? Below is a link to a similar question that you described, please let us know status.
Microsoft Answers:
Cannot download files .exe on Windows 7, Internet Explorer says Contains virus and has been deleted
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All downloaded programs "contained a virus and was deleted.
Any program that I download is declared "contained a virus and was eliminated. This includes trying to run MicrosoftFixit.WinSecurity MS of the Web site, download of Microsoft® Windows® Malicious Software Removal Tool (KB890830) x 64, try download Firefox & Google Chrome, etc.
It has been ongoing for a week only.
Antivirus (AVG 2015) program is up-to-date and complete computer scan didn't find any viruses.
Running Win7 64 bit.
Hello
It seems that your computer is infected with malware.
Read the answer by The ball in this thread link.
"Your PC is probably infected with the new variant of Sirefef AKA Zero access. "The authors scheduled to turn several times a day to help him avoid detection by antimalware programs."
See you soon.
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Whenever I try to download I get the same message "contained a virus and was deleted.
Original title: help
Everything I try to download I get the same message,... contained a virus and was deleted: it's downloads on this site
So, what antivirus do you use?
And your PC malware free?
http://www.Microsoft.com/security/scanner/en-us/default.aspx
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I even tried to download malware and I get the same error message
Hi CarmenMcNamara,
To provide the proper resolution, I would need more information on your side.
1. what anti-virus software do you use?
2. what web browser do you use?
If you use Internet Explore then you can try the methods provided.
This problem may occur if the downloaded file is not enabled in Internet Explorer or if antivirus software is blocking the download.
Method 1:
I suggest to activate the download of the file in Internet Explorer and check to see if it helps.a. close all Internet Explorer or Windows Explorer Windows that are currently open.
b. Open Internet Explorer by clicking Start, and then click Internet Explorer.
c. click the Tools button, then Internet Options.
d. click on the Security tab , click Internet, and then the custom level button.
e. scroll down to category of downloadsand the download of the file to Activatevalue.
f. click OKand then click Yes.
Now, try to download and check if that helps.
Method 2:
If the problem persists, I suggest to optimize Internet Explorer and check.How to optimize Internet Explorer
http://support.Microsoft.com/kb/936213/noNote: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Also, the photos and the videos do not work in any Add - ons.
Method 3:
If the problem is not resolved, you can disable the antivirus software and the firewall installed on the computer, and then try to download.http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off
http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
Check out the link for more information.
Download files from the Internet: frequently asked questions
http://Windows.Microsoft.com/en-HK/Windows7/downloading-files-from-the-Internet-frequently-asked-questionsHope this information helps. Answer the post with an up-to-date issue report to help you further.
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Can not install the printer due to the error this file contained a virus
I am running Windows Vista 64-bit and trying to install a HP Photosmart 3210xi printer. I get an error "AIO_CDB_Full_Network_enu_NB_exe" contained a virus and was deleted. Under Security Essentials, there is no virus and I need a way to solve this problem. Not an advanced computer user, so I need some basic answers I can fix myself. Thank you.
You are installing from an installation CD?
There is a download of HP support
Downloads of software & driver - all-in-one printer, HP Photosmart 3210xi
http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=2093&LC=en&cc=us&DLC=en&sw_lang=&product=447851#n195The file download is simillar to the error you receive. You need to download only on manufacturer support site.
Or you can try Vista for HP Photosmart 3200 series driver:
Go to control panel of configuration, printers, double-click Add printer, choose a local or network printer click Next, choose a printer port click Next in the Add Printer window, under manufacturer select HP, under printers down scroll and select HP Photosmart 3200 series. Continue with the installation and follow the instructions.
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"The backup file contains unrecognized data and cannot be used.
Original title: - what are MS provides a BKF recovery tool? "The backup file contains unrecognized data and cannot be used.
I'm trying to restore BKF files created by NTBackup.exe after the crash of a hard drive running XP Pro. The new hard drive is the same brand (WD) goes into the same computer Dell Inspiron and the same OS. No catalog file is available and trying to recreate the NTBackup recovery gives an error message. No catalog cannot be created for many, but not all of my backup BKF files.
I do not consider the solution of SysTools $89 for a large part of the answer. This problem is not uncommon and I hope MS has or can tell me a free tool to allow me to restore from any of my BKF.
Thank you.
You can take a look here: http://www.fpns.net/willy/msbackup.htm#NTBKUP
I have no information other than what is on the web page.
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Can not download anything download everything internet says that it contained a virus and has been deleted automatically? Don't know where to go from here. My windows Defender disappeared at the same time. I get a message that I need to turn it on and then he said: they can access it. I did a search and it appears anywhere on my computer.
Original title: download problems
Hello Mro63
If you have another computer, download Kaspersky Rescue Disk burn that to a CD and boot your system with. The update of the virus database, then ask him to perform an analysis full.
If you do not have another computer, see if you can download and burn on a disc at a friend's House. Bring this record label, and then start your system with it.
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Minnie3,
You may need to change the default program that opens the images.Take a look at the following link for more information: http://windows.microsoft.com/en-us/windows-vista/Change-which-programs-Windows-uses-by-defaultHope that helps!Cody C
Microsoft Answers Support Engineer
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