why I hear my videos but I can't see them

I'm unable to watch videos, but I can hear what is on the video. What should I do to fix this?

Hello

1. are you referring to the video online or offline?

2. what program do you use?

3. have you made changes on your computer?

I suggest you follow the link and check.

Method 1:

Open the troubleshooting Windows Media Player settings Troubleshooter

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-settings-Troubleshooter

Method 2:

Playing video files crashes or blocking Internet Explorer or Windows

http://support.Microsoft.com/mats/video_freezes_or_crashes/en-us

See pictures and videos in Windows Media Center http://windows.microsoft.com/en-US/windows7/View-pictures-and-videos-in-Windows-Media-Center

Tags: Windows

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