Impossible to upgrade to 8.1 Windows 8 Windows

* Original title: windows 8 for windows 7 on a packard bell

Dear Sir

I have a desktop Packard bell with windows 8, when I do the upgrade to 8.1, the office gives me an error and reinstall windows 8, that is why I will reinstall windows 7 64 bit, but I can't find it on my computer. I have a license for windows 8. is it possible to get a windows 7 64 bit oem instead of my windows 8.

Thank you

André Wauters

E-mail address is removed from the privacy *.

A license of Windows 8 (product key) cannot activate Windows 7.

You can download Windows 8.1 manually, and then perform a new installation using your product key of Windows 8.

For 5 years, Microsoft made it fairly easy for users of the Windows 7 operating system to get reinstall media. If you have lost your support disc or installation retail collection; either it has been damaged or defective; You can download a copy of the edition that you have licensed from a membership site called Digital River. More recently, Microsoft ended the availability to reinstall media that you can download as a. File ISO in Digital River, which is a digital reproduction of an optical disc.

It was particularly convenient for people who could not easily get the manufacturer's recovery media, did not want to pay the fees required to get or preferred a clean configuration without the software packaged manufacturers or even a recovery partition does not work. It's easy to use, all you had to do was reinstall and reactivate using the product key located on the certificate of authenticity and download all the drivers on the manufacturers website.

Given that this option is no longer available, what are your options? See the article for more details:

How to: What are my options for Windows 7 reinstall media?

Make sure you scroll down and read the section:

What to do if you cannot get your manufacturer recovery media, refuse to use or to buy it or the Microsoft Software Recovery Website does not work?

Step 2: Perform a custom installation, see Windows 8.1 section of the following article how to perform a custom installation:

How to: perform a customized Windows installation

Tags: Windows

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