Why is it I can't update my apps?

I have some problems with the store in my windows 8. -When I tried to update all my apps but always fails and show the code: 0x8020002b. -The store could not show image automatically. -I can't find a few apps in the store, but I think it's available in my country. He doesn't let me confuse. Thank you...

Hi Ade.

Thanks for choosing Windows 8 and welcome to the Community Forums of Microsoft.

According to the description provided, you can't update Windows Store apps.

1. did you of recent changes to the computer?

I would like you to follow these methods for windows store app associated question and check.

Method 1:
Step 1:
Run app troubleshooting utility


I suggest you to download and run the troubleshooter modern UI App. Here is the link for your reference.

http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Step 2:


You can go through the link and follow the steps. Here is the link for your reference.

What to do if you have problems with a soft


http://Windows.Microsoft.com/en-GB/Windows-8/what-troubleshoot-problems-app

Method 2:


Clear the cache of the Windows store

Please follow the steps below.

(a) press "Windows + R" key on the keyboard to open the run window.
(b) in the type of window, run "wsreset.exe" and then click ok, it will clear all hide all Windows store.

Method 3:
Turn off the proxy connection


If you use a proxy connection, and then follow the steps to disable the proxy:

a. click on the gear box in the upper right corner in Internet Explorer.
b. click on tools and then click Internet Options.
c. click on the Connections tab, then click LAN settings.
d. uncheck the use a proxy server for your LAN box.
e. click Ok.

Method 4:
Disable the third-party antivirus software


I suggest you to disable the third-party antivirus software and check.

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 5:

I suggest go to the link and follow the steps. Here is the link for your reference.

Why can't find or install the application on the Windows Store?


http://Windows.Microsoft.com/en-us/Windows-8/why-find-install-app-Windows-store

I hope this helps.

If the problem with the store Windows or if you have problems of Windows in the future, let us know and we would be happy to help you.

Tags: Windows

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