Why is my iTunes play count incorrect since I started using the apple music?

Apple music - usually as the because you work and I listened to some great stuff.  BUT, I went on holiday in Italy (no data service) to find that I have virtually no songs on my phone. I was just find around with iTunes on my mac and phone. I wanted to make sure that I got a lot out there.

I have a couple of smart playlists, I checked the last played column and it's more than a month, according to my iTunes I have not played any music at all since I joined apple music.

This is why my smart playlists are not updated etc etc.

How can I fix this? I disabled could run the music on my phone and downloaded all the music on it but the data are still hurting.

Help, please


Hi wooliewoollard,

If I understand your question, you want to know why your iTunes Library to play the counts do not show your activity using Apple's music.  Could you give a little more information on how you use the Apple music subscription?  It seems to me you have been mainly streaming content on your device.  While you can indicate your Favorites, which will update the suggestions For You, unless you download music to play offline, play music from your music collection, counties smart playlists and the game will not be updated.

Take a look at the resource below to get a better understanding of the functioning of the subscription of music to Apple and the music app:

Use of music music Apple in the app

Listen offline

You can download songs, including songs that you purchased from the iTunes Store, adding music from Apple, or have been matched or downloaded with Apple music or iTunes game - to your device to listen to when you're not connected to the Internet:

  1. Tap the Options icon plus next to the item.
  2. Press the download icon to the right of the work of the song at the top of the menu of Options, or tap more to download from the bottom of the menu.
  3. The song is downloaded on your device.

To display the music you downloaded for offline listening, go to my music. In the section recently added, press the category picker (artist, album, etc.). Only downloaded music is at the bottom of the list of categories. When this setting is enabled, My Music shows only the songs you downloaded on your device. Disable this setting to see all of your music, including the music stored in iCloud music library.

Add songs, albums, and playlists

You can add songs, albums, playlists and music videos to your library from anywhere in the Apple's music. Items that add you on one device are also added to your other devices that are connected to the Apple's music.

On your iPhone, iPad or iPod touch

  1. In the music application, find the song, album, or playlist you want to add.
  2. Tap the More Options to the right of the name of the song or the album.
  3. Press on to add the song, album, or playlist to my music.

Songs and albums appear under my music > library. Playlists appear under my music > playlists.

On your Mac or PC

  1. In iTunes, find the song, album or playlist you want to add in the New tab or for you, or search within Apple's music. You can search music Apple from any tab except for the iTunes Store.
  2. Click the More Options to the right of the name of the song or the album.
  3. Click on add to my music.

Songs and albums appear under my music. Playlists appear in the sidebar tab Playlists in the Playlists of music from Apple.

Take care

Tags: iTunes

Similar Questions

  • my itunes won't stop me to turn on the apple music that is already checked in the preferences

    I have a macbook pro with the retina (end of 2013), 2 Ghz Intel core i7 and 256 GB. I signed up for the apple's music and it keeps telling me to proceed with the trial, then choose my plan. After that, I need to show features music apple in preferences that is checked. I was not able to add any song to my library and it shows still to join apple music at the top of my iTunes.

    Try logging on iTunes and then connect back with you iTunes Apple ID and password

  • Burning a cd to play on a cd player without using the burner of the wave

    I would like to know if anyone has the issue of burning a cd to play on a cd player without using the burner of the wave.  I have a situation where I wave recorder on a logic 9 Studio Pro disc but I don't want to install it.  I wonder to install any element, because it can cause problems.  I prefer to bounce from the finder, but when I do the cd will not play on a cd only through the computer player.

    Bounce your songs out of logic.

    Make a playlist in iTunes for the songs.

    Burn the playlist to CD.

  • Why can I not hear my 6plus iPhone calls after loading the Apple Watch? If I don't answer the iPhone instead of the Apple Watch for incoming calls?

    Why can I not hear my 6plus iPhone calls after loading the Apple Watch? If I don't answer the iPhone instead of the Apple Watch for incoming calls?


    It can help to cancel your iPhone in a Bluetooth headset pairing, if it is currently associated with it.

    -On your iPhone, go to: settings > Bluetooth > tap the info "i" beside your headset > tap Forget this device.

  • My wife and I have laptops and we want to combine the data both on a Mac. Including two Itunes accounts. This is possible by using the migration on each PC asst?

    In what concerns the transfer of data from a PC to a MAC, my wife and I have laptops and we want to combine the data both on a Mac. Including two Itunes accounts. This is possible by using the migration on each PC asst?

    You can bind the whole apple ID using family sharing. If you have trouble doing this, you can go to the apple store, and they would be happy to help you.

  • iPhone 5 s will not play with lightning cable 30 pin to the Apple Dock to stereo is there a setting I need to change?

    I'm an iPhone 5 to 30 pin docking station with a 30 Apple stem to connect to cable of the lightning. The audio is not played through the docking station. He plays on the speakers of phones. Is there a setting on the iPhone I need to change? The stereo docking station works with my old iPod 30-pin. I turned off Bluetooth and it did not help. I use the Amazon music app. It's iOS 9.2.1 podcasts will also not play through the docking station. Music and podcasts will play through the cable that connects the docking station for stereo if plugged into the headphone. However the sound is not as strong or as good.

    Can you connect the speakers to the phone via Bluetooth docking station?

  • I'm graphic problem since I started using firefox!

    Hi there I had this problem since I started using firefox. This problem, I have read a lot of another forum and tried to apply the solution, but not a value

    solution I tried to update my graphics driver intel

    I tried to also disable hardware acceleration

    What is your computer system and the version of Firefox?

    Start Firefox in Safe Mode {web link} by pressing on the
    (Mac = Options)
    key and then from Firefox. A small dialog box should appear. Click start in Safe Mode (no refresh).

    Is always the problem?

  • Why the Apple Music Radio plays only for a short period?

    Why the section of Apple's Music Radio play that for a short period and then stop at the end of a song? Sometimes after thirty minutes, other times, it will play for three hours. I can restart the music by pressing Pause, and then move to the next selection, then play. I have a start 2011 15 "MacBook Pro, El Capitan 10.11.1 and an Airport Extreme. All other aspects of iTunes and Apple's music work very well.

    It seems that your connection to the music of Apple streaming servers is interrupted for some reason any. I did have problems with Beats1 radio a break at any time that I have been listening. You can try to reboot your router if you do not have and test on ethernet vs wifi to see if that makes a difference.

  • I can't scroll my podcasts more since the update to iTunes 12.4. I can only use the arrow keys to go through my podcasts, and then take it all down.

    I have a MacBook Pro and update to the latest iOS and iTunes. I can't scroll in my podcasts to choose which episodes to synchronize. I can only use the arrow keys to navigate, but then while he list of podcasts on the left, it moves also down from the bar on the list of episodes, so by the time I spend the first 7 or 8 I can't see the episodes more to choose which to add/remove.

    Same here, very frustrating.

    I found if you go in your library > Podcast, then control click on the podcast, you can select Add to the device, which works, but is in no way acceptable.

  • Why my iPhone IMEI get no results when I search on the apple service and support coverage?

    Picture of my broken Iphone! The screen itself is not cracked but separates a little frame displayed on the phone screen. The screen is completely black with tri colored straight lines! But I can say that the phone still works because I see the light through whenever I press the home button. The question is, I know that my phone is always covered because it was not a year yet that ive bought but I have received no guarantee! I'm checking my coverage online using the IMEI of my phone because I don't know the serial number but it keeps saying that they are unable to complete my application now and that you should try later WHY? Should / can do? I can prove my coverage in another way? Its going to cost * of a lot of money without proven coverage!

    PS: I have no backup of my phone * stupidity at its best *, nor is it synchronized with itunes or any laptop!

    I have seen few reports as database of Apple not finding a product in these forums

    You should Contact the Apple Support directly rather than we ask users here on this problem of material clearly

  • Why I can boot into safe mode with internet connection, use the operating system, etc., but can not open a normal session without password administrator; who got the disabled.

    OEM Vista Home Premium. Normal startup does not recognize the password. When you click User icon it says: "your account has been disabled. Please, see your system administrator"I looked in the mirror, but it did not help. Booted, press F8, went in safe mode with network connection. Everything seemed to be there. Surf the internet and then started to ask me why I don't have a password here when I did normal start-up. What is the password? Check "Microsoft Answers", but what I came out which was, I need to reinstall the OS, which I can't do it without a drive anyway.  I thought that I've used it before, I knew the password. This computer has been recently "reinstalled" internal folder 'restore '. Something must happen. A unknown password can be removed from safe mode? Ultimately how reinstall you a clean Vista when all you have is the key to product and no local or OEM support? What would be the difference between a password reset disk and the OS disk.  The two would probably be stored side by side. Not to mention that most of us Dummies want to just surf to buy, and if we can not surf, we cannot buy. Dummies help us get back on the internet, Microsoft. At least take care of this shot.

    Hi PAM,.

    In Safe Mode, try to activate the high administrator account http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/.  Then log in using account and use it to solve problems with your normal administrator account login via control panel / user accounts / manage other accounts.  Find the one you want and make the appropriate changes to fix it.  If you can't, then you need to address as a corrupt account by using the following procedure:

    To fix this use http://windows.microsoft.com/en-AU/windows-vista/Fix-a-corrupted-user-profile.  If this is the only available administrator profile (you must be an administrator to solve this problem), activate the hidden administrator account (HAA) (i.e. what you did above, or you can do this by using these instructions instead: http://www.computerworld.com/s/article/9001970/How_to_access_the_true_Administrator_account_in_Windows_Vista?taxonomyId=17&pageNumber=1.)

    Once that is done, don't forget to disable the HAA to save it in case it is necessary once again and for safety reasons (since people often try to hack into systems using this account).  Do NOT use the HAA as your administrator account because if you lose the only administrator on the system account or it is damaged again, then you're watered.

    The fact that it says it is disabled gives me to think that you can use the guest or built-in Administrator account already (as normally, you cannot disable an account, but you can with these two which cannot be deleted and only disabled).

    The password reset disk is only good if created before that you need and only to restore a password, do not to activate a disabled account.  Another thing that goes beyond passwords here.

    A recovery disk allows you to do some advanced options of recovery by booting the disk, but it will help you restore the operating system (or help you with this problem either).

    An Installation of Vista genuinve disc (the operating system drive as you seem to be describing) is a disk that contains the operating system.  That, if it is the original disc supplied with the system and is exactly the same as the product OEM key that you must allow you to do a clean OS install (although I would be first backup you'll pretty much lost everything in the process).  The following should help: http://www.vistax64.com/tutorials/117366-clean-install-full-version-vista.html.

    If you have a factory Conditions or a recovery Partition restore disk, then these are alternatives to a clean install if you don't have this disc.  But the procedure varies according to the manufacturer, make and model of PC.  Most of the manufacturers will allow you to buy these records of restoration (for a fee) If you cannot do it with a recovery Partition cannot create diskettes from the recovery Partition or have no other option.  Visit the support site of the computer for information on this topic, available options, and related costs.

    If you cannot enable the built-in Administrator account and cannot access the system in normal mode with this or another administrator account, then I'm afraid a clean install or restore to factory conditions is your only option.

    I hope this helps.

    Good luck!

  • iTunes has charged my bank instead of use the balance on my iTunes. Any chance to stop this?

    I just bought and sent a gift card only to discover that my Bank has been accused and not my iTunes account. How to reverse the charge to use the bank account to use my iTunes account balance.

    A gift card is not electronic media, so probably not eligible for usage of your iTunes Store credit.  credit balance iTunes Store can be used for all types of electronic media, including songs, apps, ebooks, audio books, movies (or rental), TV shows, etc.  Another example: charitable donations.  The iTunes Store has recently provided a way to make a donation to support the restoration of the disastrous flood of Louisiana.  But you can't use your iTunes Store credit. payment came from your designated payment method Apple ID.

  • no option to view the apple music in iTunes on a mac

    I don't have the ability to get music from apple on my mac (not 'radio', 'for you', 'new' tabs between the 'my music' and "iTunes store tabs") also is not an option in the preferences to add music from apple. I tried to re - install os x (when you press cmd + R when starting the system) did not help. the photo is in Russian, but should give an idea of the problem. any ideas?

    The fact that it did not limit?

  • Why my text will appear on my photo when I use the text tool?

    Using the horizontal type tool I can do a text box, but no text - the flashing light appears in the box and when I type any text will not appear. Although, in the layers of the right side panel, he named the layer what I typed then why it will not appear on the photo? Even if you do all of the other layers invisible text layer still does not appear on a white background.

    Help, please! My only other option I can think about is text transfer in other locations. Then I need to erase all white space around the text and its super boring.

    Select the text tool and try a reset.

  • 12 iTunes play count not synchronized to all devices

    Here's another funny:

    I run a mac mini as a music server, this unit has all the physical files and plays music most of the time.

    Next to it is my air that I use for work, and there is another mac at home. These two are connected to iTunes game / iCloud. If I ever play music with one of them, I listen to icloud. Works very well. But: the game number is synchronized between the 2 'streamers', but not to the main unit (the mini with the physical files), and every song I play on the mini won't get counted. New files added to its library through and appear on all macs connected, however.

    It's as if as if treats Mac all connected, even about their iTunes libraries, but makes a difference between a file it plays of the cloud and those he plays locally. ITunes is really make a difference between files that are available locally and the same files downloaded on iCloud?

    Thank you!


    It's so easy: the mastermac library was not related to the game/icloud

Maybe you are looking for

  • Firefox crashes on OS x 10.6.8 after update

    Hello. I followed all the steps located [http://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-...] and Firefox always crashes. My accident is bp-12330949-db76-498f-af0a-2c9eb2111101. I deleted and reinstalled the latest Firefox 7 a

  • How can I fix the message "KBD EXE does not work"?

    I get this message when starting my computer.  The message keeps saying that windows will close the program and inform me if there is a solution.  This has been ongoing for months.  I don't know the source of the file or the goal.  It does not create

  • My desktop is does not start.

    My computer powers normally, a screen comes up saying configuration updates step 3 of 3 then it restarts and repeated everywhere. I managed to get safe mode / recovery screen, but when I choose an option it just restarts again!. Its an emachines comp

  • to install xp sp3 on the computer hp laptop dv4 1318tu

    Hi all recently, I have a hp dv4series 1318tu notebook with vista preinstalled home premium basic with core 2duo trial, 4 GB of ram and 297 GB of hard drive. I tried many things to install xp sp3 on it and installed it (nlite) with the help of the th

  • IV ' e built all my sites using Macromedia Studio MX 2004. They will be compatible with DW CC?

    IV ' e built all my sites using Macromedia Studio MX 2004. They will be compatible with DW CC?