Why it is more possible to cutomise Dell computers?

Over the years, I bought 7 different computers from Dell, and the reasons for the man to have chosen Dell were:

1. the fact that you can create a customized version - e.g. change processor or adding memnory to get exactly the required configuration.

2 Dell seemed still more advantageous to office for money than other providers.

I am now looking for another couple of computers and am disappointed to discover that rof neithe that above seem to be true.

The price is still reasonable, but is better than its competitors, but the biggest problem is that ease of construction custom seems to have disappeared to be replaced by the same set of pre-configured models which can be picked up in a computer store.  Pretty much the only option that is available is the color of the case (which, with any sense, cares about the color of a computer) and to add a set of expensive devices.

The base installation of custom build which has always been strongest selling point of Dell is spent.

Why?

Wow, this is very useful.  So what you're saying, is that Dell is placed in the path of the 1980s, ordering things over the phone.  They already had their online Configurator available in the end of the 1990s.  It was part of the interest of their business model.  Easy to use, no relative to the menus of the phone and hold the button once.  No dealing with a sales person who doesn't even understand the basic techniques.  I don't want to lose 30-45 minutes on the phone trying to see if someone might be able to customize something.

I fear that the current state of their online system is probably the result of an attempt to limit the types of transactions, people can get.  What used to be coupons that have been good on any custom system is now valid on a single preconfigured machine.  So if you want a better processor or a different amount of memory, you're out of luck.  If you want to downgrade a component to save even more money, not a deal for you.

Almost all links to "Customize" a model on their Web site now allows you to do little more than change the warranty terms or add accessories.  At least for desktop computers and laptops.  The servers seem a little more configurable.

I miss the way things were about 6 years ago.

Tags: Dell Products

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