Why lightroom tell me to buy a membership or a license but I have a?
In a first time Lightroom told me I had to go to 'Help' 'manage my account' because it had reduced features and that I needed to buy a plan to continue. I did and signed again, but after going back to Lightroom it still doesn't let me use it. I saw my account settings and I have still one month left of my package to a year since I signed up for, so I don't know why it won't let me use it.
Thank you!
back to the http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html test
- and https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Tags: Adobe
Similar Questions
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See title
Hi all
If you still encounter this problem, please try the following troubleshooting steps.
Solution 1: Sign out of Lightroom 5.5 and then connect back with your Adobe ID
Solution 2:
Set the permission to the folder SLStore & SLCache:
NOTE: Do this twice, once each for the SLCache and SLStore files.
Mac:
- Use the Finder to navigate to/Library/Application Support / Adobe / SLStore or/Library/Application Support / Adobe / SLStore.
- Control-click on the folder and choose read information.
- Expand the section sharing & permissions.
- Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
- Set permissions:
System: read/write
Admin: read/write
Everyone: read/write
- Click the gear icon and select apply to closed. Close the dialog box for information.
Win 7 / 8 to win:
SLStore: ProgramData\Adobe\SLStore
SLCache:Win 32 bit: program files Files\Adobe\SLCache\
Win 64 bit: Program Files (x 86) \Common Files\Adobe\SLCache\
- In the file Explorer, right click on the SLCache or SLStore folder, and then select Properties.
- Click the Security tab and set the permissions:
Administrators: Full control
Power users: all except extraordinary and a total control
System: Full control
Users: Read and extraordinary
- Click on advanced and, if requested, accept the (UAC) user account control elevation prompt.
- Click on the owner tab, select administrators and click on modify.
- Select Replace owner of subcontainers and objects. Click on apply and then click OK.
- Click the permissions tab, and then click on change permissions.
- Select Replace all permissions of child object with permissions inheritable of this object. Click OK, click Yes.
- Click OK, and then click OK in the Windows Security dialog box. Click OK to close the advanced security settings dialog box.
Suggestion 2: Rename the SLCache folder and relaunch Lightroom 5.5
We have followed this issue of Lightroom. Please let me know what solution has solved your problem.
If these solutions do not solve the problem for you, let know us.
Thank you
Scott
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What?
The software you bought it say you? You have a serial number to enter, and it did you? Or subscribe?
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Should I buy the new Apple TV when Apple can bring out a new model in 2016?
They just released a new Apple TV. Highly unlikely for a new model soon, however, we are not allowed to discuss future products here. It's against Apple Support communities terms of Service.
If you wish, buy it. If this isn't the case, don't.
I hope this solves your issue.
Best regards
Austin
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Why Lightroom empty the auto import folder?
It doesn't suits me because - I am looking at what a FTP folder have files and LR to get back them. Had you a technique pour just take files but without gender or modifier of the (the md5 are no longer the same after importation)
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I have a redemption code, I used now when I logged my cc his watch App still the trial period and if I click on buy now it takes me to buy the plan page but I have already bought the plan. why it is not working?
Hello
Please see -https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
Make sure that you are connected to your adobe id.
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Thanks and greetings
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Sir, I just uninstalled the program and installed it again and my version of lightroom just changed to 2015.5.1 but others still facing this problem and I personally think that this is not a good way to solve this problem, nobody don't want to redownload the entire program for this. These open discussions, you can if you want to help them and thank you so much for guiding me.
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Hi colh.
With a staff of creative cloud you will not be able to install Lightroom 6/CC on this computer, because it is not compatible on 32-bit systems. See the system requirements for Photoshop Lightroom for Mac OS and Windows
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We recommend that you search for other laptops of 64-bit.
Kind regards
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Why lightroom 5.7.1 patch for the dvd version does not support the Elimination of fog and the internet the trial version only?
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Hi nicoa,.
Dehaze feature has been introduced in the version of Lightroom CC2015.1 and is not a part of 5.7.1 version which is the previous version.
If you need the dehaze feature, you must subscribe to plan creative cloud so that you use the latest version of Lightroom.
Kind regards
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I paid £8,57 for photoshop cc 2015 already. I have a cornfirm email to buy site why I cannot accese to my App. how I can do but I'm not paying for this application two times per hour, I said... Thank you
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
If you don't have the cc desktop application, retrieve it and use it to install your programs cc/tests, https://creative.adobe.com/products/creative-cloud
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OK I'll try it
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Why Lightroom changes the date and some of my images on their import
Why Lightroom changes the date and some of my images on their import
The problem is that when I try to put photos in subfolders (depending on date) Lightroom some if put in the incorrect date - 10 hours AHEAD of the actual time that the photos were taken (according to the data from the camera).
This is a bug for a long time in LR: Lightroom: import: folder names arrange by date around midnight of evil when using USB camera
You use a USB cable to connect to your camera? Try to take the memory card from the camera, put it into your computer's card reader and import from there. It solves the problem for most people.
I tried to move photos into their correct date subfolder, but then of course Lightroom cannot find more!
Move photos within LR, instead of in the Mac Finder / Windows File Explorer.
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I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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